Community Engagement Specialist

Description

Job Description

Community Engagement Specialist

Category of Employment

Full-Time; Non-Exempt Grade 8

WFH Hybrid Eligible

Yes

Position Purpose

The purpose of the Community Engagement Specialist is to drive growth, establish partnerships, and enhance community engagement for the credit union's success.

Reporting Relationships

Reports to the Chief Lending Officer

Major Duties and Responsibilities

• Plan and execute credit union events, coordinate Inspire ICT and other community involvement activities, and attend community organization events, such as the Wichita Regional Chamber of Commerce.
• Build and strengthen relationships with the credit union's indirect partners through regular visits to dealerships.
• Serve as the project manager for Credit Union events and activities with limited supervision.
• Plan and host member education events and grow and maintain relationships with Wichita City Hall staff, the City of Wichita employee group and the community.
• Comfortably engage in public speaking engagements, one-on-one vendor/partner interactions, and demonstrate exceptional project management skills.
• Other duties as assigned.

Expectations

• Efficiently plan and execute credit union events, ensuring smooth logistics and high-quality experiences for attendees.
• Actively coordinate Inspire ICT and other community involvement activities to foster positive relationships with the local community.
• Attend community organization events, such as the Wichita Regional Chamber of Commerce, to represent the credit union and establish connections with key stakeholders.
• Build and strengthen relationships with indirect partners, including vendors, suppliers, and other strategic alliances.
• Successfully plan and host member education events to enhance financial literacy and promote the credit union's services.
• Grow and maintain relationships with the City of Wichita, collaborating on initiatives and advocating for the credit union's interests.
• Effectively speak in front of small and medium-sized audiences and engage in one-on-one conversations with vendors and partners.
• Serve as the project manager for events and activities, ensuring successful execution within defined timelines and budget constraints.

Interpersonal Skills

A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others. Work may involve motivating or influencing others.

Requirements

Minimum Qualifications

• High school graduate
• Similar or related experience

Desirable Qualifications

• 1-3 years in relative job experience or Bachelor's degree in Business Administration, Marketing, Public
• Relations or a related field.
• Proven experience in business development, event planning, community relations, or related roles.
• Proficiency in Microsoft Office Suite and other relevant software applications.

Desirable Traits

• Strong project management skills with the ability to prioritize tasks, manage timelines, and work within
• budgetary constraints.
• Professional presence.
• Punctual, dependable and cooperative.
• Possess a positive demeanor and cooperative attitude in relations with members and employees.
• Communicates with warmth and compassion while keeping the needs of the business as the primary focus.
• Excellent time management skills
• Excellent verbal and written communication skills
• Ability to follow up with others regarding information needed or provided
• Ability to work independently, self-starter, energetic
• Able to handle highly confidential information with discretion
• Detail oriented
• Able to adhere to tight deadlines
• Able to produce high-quality work in an efficient and timely manner
• Demonstrate flexibility and adaptability by being able to discern between conflicting priorities and reprioritize as business needs dictate
• Embraces change
• Remains calm in stressful situations

Physical and Mental Demands

Physical activities associated with this position include walking, standing, talking, and other activities typically performed in an office and event environment. This position may require attendance at outdoor events held in varying weather conditions. The employee must be able to work outdoors and stand for extended periods as required by scheduled events, with or without reasonable accommodation.

Vision and hearing requirements, including close vision, ability to distinguish basic colors and/or shades, depth perception ability to adjust focus, ability to hear telephone and/or in-person conversations, and other vision and hearing demands. 

Ability to lift objects of up to 50 lbs. or exert force in pushing and pulling. 

Mental demands, including such requirements as reading documents, analyzing and solving problems, interpreting data or information, using math or mathematical reasoning, learning and applying new information and skills, performing highly detailed work, meeting changing and/or intensive deadlines, constant interruptions, multiple concurrent tasks and interacting with members/coworkers.

This Job Description is not a complete statement of all duties and responsibilities comprising this position. Wichita Federal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.