- Location
- Dover, Kent
- Workplace
- Onsite
- Type
- Full-time
- Experience
- 2+ years
- Clearance
- Not required
Description
Customs Clearance Day Clerk
Department: Operations
Employment Type: Full Time
Location: Dover
Description
To support the efficient operation of the Customs department by completing accurate and timely import and export customs declarations and associated documentation. The role ensures customs clearance activities are completed within required deadlines, while providing professional support to colleagues and maintaining a high standard of service for clients.
Key Responsibilities
- Complete import and export customs declarations accurately and within required deadlines.
- Prepare and process customs documentation, supporting other Customs Clerks where required.
- Ensure customs clearance processing is completed in a timely and accurate manner.
- Communicate professionally and efficiently with clients and internal colleagues.
- Identify and report issues or discrepancies that could affect customs clearance or service delivery.
- Support wider operational and administrative duties within the office as directed by management.
Skills, Knowledge and Expertise Required
- Knowledge - At least 2 years customs clearance experience
- Attention to Detail – Ensures customs declarations and documentation are completed accurately.
- Time Management – Able to prioritise workload and meet customs clearance deadlines.
- Communication – Communicates clearly and professionally with clients and internal colleagues.
- Teamwork - Works effectively with Customs Clerks and the wider operational team.
- Problem Solving – Identifies issues or discrepancies and escalates them appropriately.
- IT Literacy – Confident using systems and Excel spreadsheets to support customs processing.
- Customer Focus – Maintains a professional service and works towards positive client feedback.
- Learning & Development – Willing to develop knowledge of customs procedures and principles.
Benefits
Joining our team means you'll not only enjoy a competitive salary and annual reviews, but also some pretty awesome perks:
- Competitive Salary: We value your skills and commitment.
- Discretionary Bonus: Because your hard work deserves to be rewarded.
- Pension Scheme: We've got your future covered.
- Annual Salary Review: Your growth matters to us.
- Free Eye Test and up to £69 Vouchers towards Glasses: Taking care of your vision.
- Interest-Free Company Loan: We're here to support you.
- Free On-Site Parking: Convenient and hassle-free.
- Referral Bonus £750: Spread the word and earn some extra cash.
- Care First Lifestyle Programme: Because your well-being matters.
- Flu Jabs Annually: Stay healthy, on us.
- Group Life Policy: We've got you covered.
- Electric Vehicle Charging Points at Work: Embrace sustainable transport
- Flexible Career Pathway: Grow with us!
- Supply Chain Academy: We create, deliver and manage learning that strengthens our organisation and the wider supply chain.
- Enhanced Holiday Scheme: we believe loyalty should be rewarded.
- Apprenticeships: Earn while you learn we offer apprenticeships that build talent in vital areas like technology, people, finance, operations and much more.
- Private Health Care: We are committed to your wellbeing.
Skills
Excel