Lead Events Trainer

Kering Eyewear, part of the global Luxury group Kering, is the most relevant player in the Luxury Eyewear market segment. We design, develop, manufacture, and distribute eyewear that blends creativity, innovation, and quality. Our portfolio spans a wide range of iconic brands including Gucci, Cartier, Saint Laurent, Bottega Veneta, Balenciaga, McQueen, Valentino, Chloé, Alaïa, Montblanc, Dunhill, Puma, and our proprietary brands LINDBERG, Maui Jim, and Zeal Optics. By combining industry expertise with a commitment to sustainability, we help our brands redefine design and craft eyewear that captivates consumers worldwide.

At Maui Jim, you can expect, a unique culture, a well-known brand, and the opportunity to grow with a company that has a great reputation. We offer an inclusive, collaborative and “high touch” work environment that values the members of our ‘Ohana. We work hard to develop our leaders who in turn develop their team members to reach their full potential, and we are committed to building a team that focuses on solid customer service.  

If you would like to be part of an amazing adventure that is Maui Jim, check our current job openings and browse the site to learn more about our culture, benefits , and our Maui Jim 'Ohana! Aloha~

The major function of this position is:

The Events Training Lead serves as a field leader responsible for elevating the performance, consistency, and professionalism of the Events Team. This role combines extensive event execution with leadership responsibilities, ensuring all team members are equipped with the knowledge, tools, and confidence to deliver exceptional experiences that reflect Maui Jim's Aloha spirit and brand standards.

As a traveling leader, this position spends approximately 80% of the year supporting events, mentoring team members in the field, developing training materials, and ensuring operational excellence across all event types. The Lead Events Specialist partners closely with the Events Supervisor to drive continuous improvement, onboard new talent, and maintain standardized operating procedures across the department.

Salary Range $60,000-65,000

 Essential functions:

• Partner with the Events Supervisor to design, maintain, and continuously improve the department's Master Digital Training Manual, SOPs, and training programs for interns, casuals, and full-time employees.
• Lead learning sessions and facilitate onboarding for interns, new hires, and existing staff, focusing on sales excellence, product knowledge, operational consistency, and the Maui Jim Aloha experience.
• Serve as the primary mentor and team lead for event staff and interns, providing dedicated guidance, daily direction, constructive coaching, and ongoing performance support.
• Communicate and collaborate effectively with key stakeholders ensuring seamless alignment and flawless event execution.
• Host and execute events, overseeing logistics, setup, teardown, inventory management, and client engagement while upholding the highest hospitality standards and modeling brand professionalism.
• Observe team members during events to deliver real-time coaching, constructive feedback, and practical encouragement that drives team performance and service quality.
• Ensure company hospitality standards, event protocols, and merchandising guidelines are consistently applied across all events to deliver an exceptional guest experience.
• Identify process improvement opportunities and communicate recommendations and special project solutions to leadership and key stakeholders.
• Travel approximately 80% of the year with a primary focus on Corporate Gifting and strategic events, leading on-site teams and making sound independent decisions in the field.
• Foster a culture of accountability, team leadership, continuous learning, and strong cross-departmental relationships.
• Perform other work-related tasks as requested or required.

As a guide, indicated below is the preferred education and experience for this position:

• Bachelor's degree in Business Administration, Operations Management, Communications, Marketing, Hospitality Management, or a related field preferred.
• 3-5 years of experience in event operations, project management, logistics, training operations, or a related field.

Listed below are the skills preferred for this position:

• Proven experience planning, hosting, and executing high-profile events and training programs.
• Strong presentation, facilitation, communication, and coaching skills.
• Demonstrated ability to develop training materials, job aids, and learning resources for diverse audiences.
• Experience designing, implementing, and delivering onboarding and training programs.
• Experience creating, maintaining, and improving standard operating procedures (SOPs) and training documentation.
• Strong organizational, project management, and time management skills with the ability to manage multiple priorities.
• Proven decision-making, problem-solving, and continuous improvement skills.
• Commitment to delivering exceptional customer experiences and fostering a culture of learning and development.

Special Physical Requirements

• Ability to key data into a computer for extended periods of time
• Ability to type 45 WPM
• Ability to utilize a PC
• Ability to lift up to 50 lbs
• Ability to communicate in a variety of business settings
• Willingness and ability to travel approximately 80% of the year (could include holiday and weekends)

Work Shift: 

Special Language Requirement (If Applicable):

Salary is only one component of total compensation at Maui Jim! You will also gain an amazing benefits package. Rounding out our benefits and compensation is our Aloha culture work environment.

Benefits Included:

• Low Insurance Premiums on Medical, Dental, and Vision

• Flexible Spending Accounts

• Health Savings Accounts (with Company Match)

• Short Term and Long-Term Disability

• Voluntary Critical Illness, and Accident Coverages

• Tuition Reimbursement

• Paid Paternity and Maternity Leave

• Paid Time Off

• Paid Holidays

• Company Paid Life AD&D Insurance

• Voluntary Life & AD&D Insurance

• 401K Match

• Paid Bereavement

• Employee Assistance Program

The benefits listed above apply to U.S. roles and may vary by state or country.

Compensation and benefits are determined based on several factors, including job level, market location, job-related knowledge and skills, individual performance, and experience. All plans are subject to eligibility requirements.