Solutions Architect

Candescent is a forward-thinking technology company transforming how financial institutions deliver Intelligent Banking experiences. We unite digital banking, account opening, and branch solutions that power and connect digital banking, account opening, and branch solutions—creating seamless engagement across digital, remote, and in-person channels.

Our Experience-Led, Intelligence-Driven approach combines human-centered design with data, automation, and cloud-based innovation. Built on an API-first architecture, our extensible ecosystem enables institutions to adapt quickly, integrate easily, and unlock new opportunities for growth—turning every customer interaction into a moment of clarity, confidence, and connection.

Overview

The Solution Architect is a senior individual contributor within Professional Services responsible for defining how Candescent solutions integrate into a client's environment and ensuring customer solutions align with Candescent architecture standards.

This role serves as a trusted technical advisor to clients and internal stakeholders, providing architectural leadership, solution assurance, integration guidance, and technical expertise across the Candescent product portfolio, financial institution core platforms, APIs, and third-party integrations.

The Solution Architect independently manages competing priorities, influences decisions through expertise rather than authority, and serves as a recognized technical resource across Candescent.

Key Responsibilities

Solution Architecture & Technical Leadership

• Design end-to-end solutions across the Candescent product portfolio, including integrations with client, core, and third-party systems.
• Define architecture, integration patterns, data flows, technical dependencies, and implementation approaches.
• Lead architecture discussions and provide guidance on complex technical decisions, risks, and tradeoffs.
• Act as the primary liaison between Professional Services, Product, and Engineering to ensure alignment on customer solutions.
• Identify and mitigate architectural, integration, and delivery risks throughout an engagement.

Candescent Advantage Leadership

• Serve as the primary technical advisor and named technical lead for assigned Candescent Advantage engagements.
• Provide architecture reviews, technical guidance, issue prioritization, escalation support, and strategic recommendations.
• Coordinate technical activities across Product, Engineering, Care, Professional Services, clients, and third-party vendors.
• Help clients maximize the value of their Candescent investment through proactive recommendations and adoption of platform capabilities.

Product & Core Platform Expertise

• Maintain deep expertise in the Candescent product portfolio and the financial institution core platforms that support it.
• Serve as a trusted company-wide resource for product, architecture, integration, API, and core platform questions.
• Stay current on product enhancements, industry trends, emerging technologies, and integration best practices.
• Influence architectural standards, delivery practices, and product direction through collaboration with Product and Engineering teams.

Client Advisory & Executive Engagement

• Serve as a trusted advisor to client business and technical stakeholders.
• Facilitate discovery sessions, architecture reviews, workshops, and executive briefings.
• Engage confidently with senior client executives and internal leadership.
• Translate complex technical concepts into actionable business recommendations.
• Represent Candescent professionally and consistently in accordance with company values.

Knowledge Leadership & Enablement

• Develop and maintain architecture documentation, design standards, reusable patterns, and reference materials.
• Mentor peers and contribute to the technical development of Professional Services and adjacent teams.
• Share knowledge and best practices to improve delivery consistency and organizational effectiveness.
• Contribute to solution assurance, scoping, estimation, and Statement of Work development for strategic initiatives.

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, Software Engineering, or equivalent experience.
• 10+ years of experience in solution architecture, technical consulting, enterprise software implementation, or related client-facing technical roles.
• Deep understanding of enterprise integrations, APIs, authentication methods, and distributed system architectures.
• Experience working with financial institution core systems, digital banking platforms, or fintech solutions.
• Ability to manage multiple priorities and competing deadlines independently.
• Experience presenting technical solutions and recommendations to executive audiences.
• Strong documentation, communication, and stakeholder management skills.

Statement to Third Party Agencies
To ALL recruitment agencies: Candescent only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, Candescent employees, or any Candescent facility. Candescent is not responsible for any fees or charges associated with unsolicited resumes.