Registration Clerk

Description

Park DuValle Community Health Center is seeking a Registration Clerk to serve as the first point of contact for our patients. This role is responsible for creating a welcoming experience while ensuring accurate patient registration, insurance verification, scheduling, payment collection, and record management. The ideal candidate is professional, compassionate, detail-oriented, and committed to delivering exceptional customer service in a healthcare setting.

Key Responsibilities:

• Welcome patients and assist with the registration and check-in process.
• Collect, verify, and update demographic, insurance, and other required patient information.
• Collect, process, and accurately post patient payments to patient accounts.
• Accurately enter patient information into the Electronic Health Record (EHR) system.
• Verify insurance eligibility and assist patients with questions regarding coverage and registration requirements.
• Schedule appointments and help manage patient flow to support efficient clinic operations.
• Maintain patient confidentiality and comply with HIPAA regulations.
• Communicate effectively with providers, clinical staff, and other departments to coordinate patient care.
• Address patient inquiries and resolve registration, scheduling, or billing-related concerns.
• Maintain a clean, organized, and professional reception area.
• Perform other administrative duties as assigned.