Collections & Recoveries Manager
DF Capital
·- Location
- Ancoats, Manchester, United Kingdom · published
- Type
- Full-time
- Department
- Management
- Seniority
- Manager
- Source
- Workable
Description
We’re DF Capital – a specialist bank providing award-winning commercial finance, retail finance, and savings products to consumers and small businesses.
Based in Manchester, we serve thousands of customers across the UK and into Europe, supporting their ambitions with tailored financial solutions.
We help our customers realise their ambitions by doing things differently – combining the agility and innovation of a specialist lender with the security and service standards of a regulated bank. Whether it’s flexible lending structures or straightforward savings options, we focus on what matters most to our customers.
In 2025, we launched DF Capital Retail Finance – a subsidiary of DF Capital Bank Limited – to offer specialist hire purchase solutions to retail customers.
Our goal is simple: to do the absolute best for our customers, our communities, and each other.
Your new role:
Reporting directly to the Chief Credit Officer, the Collections & Recoveries Manager is responsible for leading the Bank's collections, recoveries and enforcement activities across the Inventory Finance and Structured Finance portfolio.
The role is accountable for minimising credit losses, maximising recoveries, protecting collateral positions and ensuring fair customer treatment throughout the collections and recovery lifecycle.
You will manage a portfolio of customers experiencing financial difficulty, payment default, covenant breaches or insolvency events, whilst balancing commercial outcomes, regulatory requirements and customer outcomes. Working closely with Credit Risk, Portfolio Monitoring, Operations and Legal teams, the Collections & Recoveries Manager develops and executes recovery strategies designed to maximise realisations and reduce impairment losses.
This role also provides leadership over both pre-default and post-default collections activities, including inventory recoveries, forbearance arrangements, enforcement action and insolvency management.