FoDM - Subchapter Lead Insights Center of Excellence EMEA Mature

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

The regional Center of Excellence (CoE) Insights team serves as the primary Insights partner for all affiliates across the region, operating within the global Strategic Insights Chapter. Combining regional leadership, affiliate partnership, and global coordination, the team serves as the crucial bridge translating global intelligence strategy into local market adoption, standardizing analytical ways of working, and systematically channeling critical field intelligence back to global research and solutions teams.

As Subchapter Lead, Center of Excellence, you will lead a regional team of distributed Country Insights Business Partners while reporting directly to the global Chapter Lead, Strategic Insights. Physically based in the region and embedded in local markets, your primary purpose is to balance global standards with local market leadership. You will hold regional-level scope of impact across all affiliates in the region, directly shaping the local adoption of standard data products, enhancing affiliate commercial decision-making, and driving measurable operational efficiencies and strategic alignment across approximately 45% strategic initiatives and 55% operational execution.

The Opportunity

• Affiliate Partnership & Strategic Advisory (35%): Serve as the primary trusted Insights partner to affiliate leadership (Heads of Marketing, Strategic Marketing Leads, Product Managers), establishing service SLAs, monitoring affiliate satisfaction, and supporting strategic planning cycles, launch readiness, and portfolio prioritization with market and competitive intelligence.
• Team Leadership & Talent Cultivation (30%): Directly manage, coach, and develop a high-performing regional team of Country Insights Business Partners (spanning ~5 to 15 FTEs depending on regional scope, e.g., EMEA-Mature, EMEA-Growth & Emerging, APAC, China, or Americas), driving individual capability, business acumen, and consultative credibility.
• Field Intelligence & Global Coordination (20%): Systematically capture local field signals—including competitive moves, customer feedback, and local market dynamics—and channel them back to global Strategic Insights, Global Insight Solutions, and CoE peers to inform global research priorities as the regional "voice of the customer."
• Insight Solutions, Innovation & Digital Adoption (15%): Champion the regional rollout and adoption of standard Insights data products, partner with digital marketing and RDT to implement self-service analytics platforms, train affiliate teams, and escalate regional product gaps for global roadmap consideration.
• Translation & Regional Customization: Translate complex, global market models, competitive assessments, and advanced analytics into locally relevant, actionable commercial insights while respecting diverse local market realities and regulatory environments.
• Financial & Resource Governance: Influence the strategic allocation of insights resources across regional affiliates, develop regional insights budgets within the overall Insights chapter P&L, and recommend investments in local research and capability building in alignment with the Chapter Lead.
• Cross-Functional Stakeholder Leadership: Regularly represent regional insights and market trends before DIA Divisional Leadership, Regional Customer Area Business Leads, and affiliate governance forums, resolving competing affiliate priorities and navigating complex matrix interfaces.

Who You Are

• Education & Foundational Track Record: You hold a Bachelor's degree (Master's, MBA, or PhD preferred) in business, life sciences, economics, or a quantitative discipline, paired with at least 10 years of experience in market research, commercial insights, or business strategy, including at least 3 years in regional or matrix leadership roles.
• Healthcare & Commercial Acumen: You bring deep industry experience within life sciences, diagnostics, medtech, or pharmaceuticals, with substantial affiliate- or country-level commercial exposure and an understanding of affiliate planning cycles (Roche Diagnostics organization knowledge preferred).
• Regional Market & Cultural Fluency: You demonstrate comprehensive familiarity with the region competitive landscape, customer base, and regulatory context, with the adaptability to navigate diverse affiliate maturity levels, languages, and business dynamics.
• Strategic Translation & Data Literacy: You possess strong data literacy to interpret complex analytics and digital products for senior commercial stakeholders, balancing multi-year strategic capability roadmaps with pragmatic, day-to-day operational problem-solving.
• Executive Communication & Matrix Influence: You are an exceptional communicator in written and spoken English (with relevant regional languages preferred), skilled at managing stakeholder expectations, driving organizational change, and building cross-functional trust across global, regional, and local teams.

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.