- Location
- Getafe, Spain
- Type
- Full-time
- Department
- Customer Service
- Source
- Workday
Description
Job Description:
IMPORTANT: Real location of the position is MAESAL Albacete
Act as an Airbus focal point at customer facilities ensuring correct management of Spares & Repairs processes as part of the C3 contract.
Boost processes optimization and contract effectiveness
Focus on managing Customer OrderBook and performance for Spares and Repair processes within EF contracts scope.
Monitor OD KPIs, carrying out a deep analysis in order to improve the performance of the whole organization
Identify and inform of any potential risks to n+1 and ensure implementation of mitigation actions among the operational teams.
At local level, act as focal point for any customer escalation or prioritization, and ensure priorities are clear for the operational teams in order to ensure Customer satisfaction.
Ensure customs & export control processes are properly fulfilled
Work very close with Global Logistics Network (Both warehouse and transports)
Assist to internal EF Materials meetings and coordinate any operative issue/activity related to Customer.
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
Company:
Airbus Defence and Space SAUEmployment Type:
Permanent-------
Experience Level:
ProfessionalJob Family:
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Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [email protected].
At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.