Project/Program Manager III

Applying our ACTIVATE values: being Accountable, Collaborative, Timely, and Impactful; how we Value Employees; staying Accessible; building what’s Trusted; and acting Equitably, is a daily responsibility and a foundational expectation for all King County employees. As a Project/Program Manager III, you will:

Program and Project Management:

• Ideal future state: Identify all the processes, procedures, and roles and responsibilities necessary to develop a best-in-class NRV fleet management program; Utilize program management and change management tactics to successfully implement new processes and approaches across all the teams utilizing NRVs.
• Current State: Address backlog of projects and processes and determine what processes and documentation exist and where there are gaps for efficient NRV maintenance and procurement.
• Develop roadmap: Create a prioritized roadmap and plan for how to implement the ideal state processes and procedures over the course of this one-year assignment; Manage the projects identified in the prioritized roadmap.
• Stakeholder alignment: Establish and align agencies/teams on expectations for roles and responsibilities of NRV processes; Deliver plans and proposals outlining permanent placement and responsibilities for projects along with ongoing tasks and needs.
• Collect NRV requirements from work groups and establish processes to sustainably and permanently support the ongoing needs; identify necessary permanent resources for ongoing NRV management; Establish criteria for aligning usage expectations across agencies.
• Create a clear budget process that is agreeable to both agencies and identify a timeline that aligns with both Sound Transit and King County’s budget processes.
• Apply a lens of innovation and continuous improvement to all programs and projects, with a focus on sustainability and system improvement.
• Manage a combination of in-person and virtual work spanning 4+ base locations across the Link Light Rail service area.

Stakeholder Management:

• Align stakeholders: Work in partnership with senior leadership in Maintenance and Operations units, Line level Craft employees, Sound Transit Oversight and Finance partners, and the Rail Strategy teams to identify and align on program needs.
• Develop, nurture, and advance strategic relationships across King County Metro, Sound Transit, and other Rail stakeholder groups.
• Negotiate roles and expectations with Sound Transit partners.
• Utilize communication skills to develop, nurture, and advance strategic relationships. 
• Create transparent communication pipeline around how to share information on NRV order status and arrival date.
• Serve as a system of support and a critical problem-solver for leadership.

Administration, Process and Procedure, Data Management:

• Create documentation outlining updated processes and procedures; identify what is needed in Rail Administrative Guidelines (RAG), Standard Rail/Operating/Maintenance Procedures (SRP, SOP, SMPs); resource creation; training and onboarding materials.
• Clarify and document process, responsibilities, and expectations for NRV Rental process, utilization, and compliance report monitoring.
• Support the scheduling and coordination of workshops, meetings, training sessions, and project teams.
• Collaborate with King County and Sound Transit data teams to develop reports.
• Use various tools to manage timelines and deliverables. 
• Integrate social justice principles and identify equity impacts.

Minimum qualifications:

• Three (3) years of experience creating and managing programs and projects, including assessment, initiating, planning, executing, and monitoring initiatives with defined deliverables.
• Three (3) years of experience working with diverse stakeholders, demonstrating political savvy in navigating the perspectives and interests of different groups while maintaining focus on overarching objectives.
• Ability to manage a wide variety of needs within a program or project, including setting priorities, meeting deadlines, organizing work assignments, and maintaining strong attention to detail.
• Demonstrated experience applying change management and process improvement principles.
• Ability to develop clear, concise, and thoughtful verbal and written communication; comfort in facilitating meetings and leading discussions; and the ability to present information to both technical and non-technical audiences and adjust the communication based on audience needs.
• Ability to work through ambiguity, organize goals, and confirm alignment with multiple key stakeholders.
• Advanced skills with Microsoft Office, including SharePoint, Excel, Word, and Teams.

Desirable qualifications: 

To Apply, you Must Submit:

• An online King County application. Please include relevant work history going back 10 years (or more, if necessary), with all duties, dates of employment, and reasons for leaving explained clearly. 
• A Cover Letter (2 page maximum) addressing:
  1. How your experience and background meet or exceed the qualifications for this position
  2. Why you are interested in supporting Metro Transit’s Rail Division in this role
• A current Resume, detailing experience and duties performed. Your resume and the work history section of the King County application should reflect the same experience.
• Answer the supplemental questions in their entirety.

Application & Selection Process

Applications will be screened to determine whether candidates meet minimum qualifications, and for clarity, completeness, and responsiveness to the application instructions above. Applications will then undergo a blind panel review. Highly competitive applicants may be invited to one or more interviews. Formal offers will be finalized after candidates have successfully completed any necessary pre-employment processes, such as reference checks or internal record reviews.

Work Schedule
This position is full time, 40 hours per week, typically Monday through Friday. This position is exempt from the provisions of the Fair Labor Standards Act and is therefore not eligible for overtime pay.

Telework

This position follows a hybrid work schedule requiring a minimum of 3 days per week onsite, consistent with King County Metro's hybrid work policy. Remote workdays may be adjusted based on operational or business needs. Employees will have access to shared workspaces at various Sound Transit facilities. Upon hire, employees must reside in Washington state and must be able to travel to the below work locations in a timely manner to respond to operational needs and workplace reporting requirements.

Work Locations

• Primary Work location: 315 5th Ave S, Seattle, WA 98104, USA
• Operations & Maintenance Facility (OMF) Central at 3407 Airport Way S., Seattle, WA.
• Operations & Maintenance Facility (OMF) East at 1925 120th Ave NE, Bellevue, WA.
• Maintenance of Way North (MOW-N) at 920 N 137th St Seattle, WA
• Other possible work locations, dependent on operational need and any future Sound Transit Link facilities.

• Responsible for understanding this policy and their role in safety.
• Report all safety concerns.
• Follow safety practices and procedures as necessary to maintain a safe work environment and in conformance with applicable regulations, policies, and training.
• Report safety and security concerns and ideas to supervisors or anonymously through data collection system.

CLASS CODE / PAY GRADE: 2441300 / 64

Need Assistance?
If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process, or if you have questions, please contact Marwa Alansi, HR Talent Advisor, at [email protected]

King County Metro Transit is a regional leader in helping people move quickly throughout the region, reducing commuter stress, greening the environment and radically improving urban air quality, by providing comfortable, effective transit services for the thousands of commuters and other residents of King County, Washington. Working for Metro means working for a leader in this public transportation industry.

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Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

 
King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.