Venue Sales Associate

Museum of Contemporary Art San Diego:  Venue Sales Associate
Department:  Earned Revenue
Reports to:  Director, Earned Revenue
Employee Status:  Full-Time, Non-Exempt
Primary Work Location:  La Jolla
Pay Range:  $23.53 – $24.77 per hour
Apply By: COB, November 2nd, 2026


JOB SUMMARY:  The Venue Sales Associate will serve as the initial point of contact for prospective rental clients, managing inquiries and guiding clients through the sales process for private events at the Museum.  This position will support the mission and vision of the Museum throughout the performance of job duties.

ESSENTIAL FUNCTIONS: 
 

• Efficiently manage, respond to, and assign incoming leads in database, ensuring timely follow-up, accurate tracking, and effective lead distribution to support a responsive and well-managed sales pipeline. 
• Generate contracts for rental events; manage all follow-through, including receipt of payment, insurance, invitation copy, etc.; clearly communicate Museum policies to clients as necessary.
• Ensure timely and accurate receipt, processing, and documentation of event payments.
• Maintain accurate, up-to-date client records in the database for confirmed events.
• Work closely with the Events team on scheduling and calendaring rental events, ensuring Museum events are not in conflict.
• Conduct engaging and informative site visits for prospective Museum rental clients to showcase the venue and support sales conversion.
• Coordinate with internal key stakeholders to ensure all event details are accurately documented and communicated, including equipment requirements, vendor arrival schedules, and other logistical needs necessary for successful event execution.
• Provide the Marketing Communications team with timely, accurate rental event details to support marketing initiatives and social media promotions.
• Serve as the primary point of contact for preferred caterers and vendors, responding to general inquiries and facilitating timely communication.
• Assist with administration of processing invoices and charges to the Events department. 
• Assist with preparing and maintaining monthly sales reports to track performance, identify trends, evaluate successes, and highlight opportunities for growth.
• Administer entry of rental bookings into the master calendar; oversee venue availability and calendar changes.  
• Coordinate and communicate client production requirements to the Venue Operations team to support effective event planning and execution.
• Conduct event walkthroughs with clients, assigned team members, and vendors to review logistics, production requirements, and event details in advance.
• Assist department Director in administering and maintaining the Museum’s exclusive catering program.
• Collaborate with the department Director to develop and implement marketing and advertising strategies that promote the Museum’s rental program and drive sales growth.
• Work alternate, part time, or special event shifts, including weekends and/or after regular business hours as needed. 
• Follow policies and procedures to ensure a safe work environment.
• Other duties as assigned.

KNOWLEDGE, SKILLS, AND EXPERIENCE:  Exceptional interpersonal, sales, negotiation, and problem-solving skills, with the ability to thrive in a high-volume, fast-paced, client-facing environment. Demonstrated experience in rental sales, sales administration, and actively pitching services to prospective clients. Ability to read client needs, recommend tailored solutions, negotiate pricing, and build lasting business relationships. Highly organized and detail-oriented, with the ability to manage an active sales pipeline of up to 50 leads, maintain timely follow-up, and drive opportunities from initial inquiry through closing.  Proactive, adaptable, and results-driven, with strong oral and written communication skills and the ability to manage competing priorities while maintaining professionalism and a high level of client service.  Intermediate proficiency in technical skills and in Microsoft Office, including Excel, and demonstrated accuracy in processing cash and credit transactions.  Bachelor’s degree and three years recent, relevant experience or equivalent education and experience.  Knowledge of or interest in art and/or museum field a plus.

OUR WORK CULTURE:  MCASD provides employees with a collaborative work culture where they can combine both their love and support of the arts and work in an enriching and diverse environment while further developing their specific professional knowledge, skills, and abilities.

ABOUT MCASD:  It is an exciting time to join MCASD!  Our La Jolla campus re-opened in April 2022 after a five-year expansion effort that doubled the building’s overall size.  We are positioned to be a cultural beacon as the region’s foremost forum devoted to the exploration and presentation of the art of our time.  Beautifully located on the coast, MCASD provides an unprecedented variety of exhibition spaces and experiences for the community, showcasing an internationally recognized collection and a dynamic schedule of exhibitions and public programs.  

BACKGROUND CHECKS AND LICENSING:  Professional references and criminal background check.

EOE STATEMENT:  MCASD prohibits discrimination and harassment against individuals based on race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, reproductive health decisions, medical condition, covered veteran status, or any other characteristic protected by law.