Patient Escort I - Part Time - 20 Hrs. Weekly/40 Hrs. Biweekly - Day Shift - 7am - 3:30pm Shift - Every Other Weekends and Holiday - Wilmington Campus

Job Details

Join Our Team as a Patient Transporter!

Are you passionate about providing exceptional customer service and supporting patient care? As a Patient Transporter, you will play an essential role in ensuring patients are safely and efficiently transported throughout the hospital while contributing to a positive patient experience.

The Patient Transporter is responsible for transporting patients to appropriate hospital departments and clinical service areas. This role also supports patient transport operations by providing and maintaining equipment needed for safe and effective patient movement.

Key Responsibilities

• Transport patients via wheelchairs, stretchers, beds, and specialized transport vehicles to and from patient care and clinical service areas.
• Assist clinical staff with safely transferring patients to and from transport equipment.
• Support the care, maintenance, and availability of transport equipment.
• Respond promptly to transport requests from dispatchers and schedulers.
• Attend required educational programs, in-service trainings, and departmental meetings.
• Follow all departmental and organizational safety policies and procedures.
• Report unsafe conditions, hazards, and safety concerns promptly to leadership.
• Perform additional duties as assigned.

Customer Service & Collaboration

This position involves frequent interaction with:

• Patients and their families
• Nursing staff
• Clinical service personnel
• Hospital departments and support staff

Successful candidates will demonstrate professionalism, compassion, and a strong commitment to service excellence.

Qualifications

Preferred

• High school diploma or equivalent
• Two (2) years of customer service experience

Required

• Ability to obtain Basic Life Support (BLS) certification upon hire
• Equivalent combinations of education and experience may be considered.

Knowledge, Skills, and Abilities

• Knowledge of hospital department locations and basic body mechanics preferred
• Basic computer proficiency, including email, online learning platforms, and timekeeping systems
• Ability to use smartphones for work assignments and communication
• Strong verbal and written communication skills
• Ability to follow written and verbal instructions
• Commitment to maintaining patient confidentiality
• Excellent interpersonal and customer service skills
• Ability to build positive relationships with patients, families, and staff
• Ability to safely transport patients and associated equipment
• Ability to exercise sound judgment and professionalism
• Ability to learn departmental policies and procedures
• Ability to perform cardiopulmonary resuscitation (CPR)

Physical Requirements

• Ability to stand and walk for extended periods throughout the shift
• Frequent pushing and pulling of transport equipment, often involving considerable weight
• Frequent repetitive use of hands, wrists, fingers, and arms
• Occasional lifting, lowering, bending, and crouching, which may involve considerable weight
• Must successfully pass a back evaluation examination

Working Conditions

• Frequent handwashing required
• Occasional exposure to dilute cleaning agents
• Potential exposure to blood, bodily fluids, infectious diseases, and other healthcare-related hazards

Why Join Us?

You'll be part of a dedicated healthcare team committed to providing safe, compassionate, and exceptional care to every patient. This role offers an opportunity to make a meaningful impact on the patient experience while working in a dynamic healthcare environment.

Apply today and help move patient care forward.

This position has a starting rate of $17.80 per hour, regardless of prior experience. After six months of continuous employment, the hourly rate will automatically increase to $20.90 per hour. After one year of continuous employment, the hourly rate will automatically increase to $21.93 per hour.

This pay rate/range represents ChristianaCare’s good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements.

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

Post End Date

Nov 2, 2026

EEO Posting Statement

ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program.  To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/