Quality Technician - Coudersport

Overview

At Morgan Advanced Materials, our rich history and dedication to innovation define who we are. Since our establishment in the UK in 1856, we have expanded globally, now operating across 70 sites in 18 countries. Our goal is to create a more sustainable world and enhance quality of life. We actively pursue this purpose through the development and production of advanced materials. 

 

Within our business unit, we specialise in innovating cutting-edge carbon, graphite, and carbide products that deliver outstanding performance. We use our expertise to tackle complex challenges across many diverse industries to provide effective solutions for our valued customers. 

 

Our products are shaping a better future; from enabling electric cars to charge faster and drive longer distances to maximising the operational efficiency of wind turbines. We are proud to help generate power for billions of people, deliver water to drought-stricken regions, improve the efficiency of industrial pumps, and protect lives both on the land and in the air. 

 

Key Figures: Revenue £1,100.7m (2024), ~8,000 employees, manufacturing in 20+ countries, and a global customer portfolio. A UK PLC with head office located in Windsor, Berkshire UK.  Listed on London Stock Exchange; Member of the FTSE 250 Index.

Responsibilities

Quality Technician  Location: Coudersport, PA  At Morgan, customer satisfaction isn’t just a priority—it’s a core value. We are seeking a detail oriented, hands-on Quality team member to take ownership of the materials and product testing requirements for a major customer with a new product line.   This position is ideal for someone who thrives on performing detailed testing and report writing in an ISO environment within manufacturing.  What You’ll Do

• Perform all materials and product testing and inspection procedures, including Level 2 liquid penetrant certification testing under UV-A (365 nm) black light
• Ensure high levels of internal & external customer service
• Write brief reports summarizing test results
• Develop familiarity with all quality requirements and manufacturing processes across the site
• Coordinate multiple activities and tests concurrently
• Conduct investigations and implement corrective actions related to quality including Preventive and Corrective Action requests
• Uphold high levels of quality standards, inspection processes, and process improvement
• Assist in process certification
• Report out quality issues, trends and losses
• Actively participate in internal and external audits
• Support engineering efforts through participation in design development projects representing quality assurance and the customer

What Success Looks Like

• High customer satisfaction ratings
• Minimal nonconformances
• Full compliance to the ISO standard and program

What You Bring Experience & Knowledge

• Strong general quality lab experience
• Understanding of quality management systems in an ISO 9001/AS 9100 manufacturing environment
• Experience developing/documenting procedures
• Experience using quality engineering methods in testing, inspection and report writing
• Proficiency in mathematics

Leadership & Skills

• Ability to work well with external contacts and customers
• Strong communication and relationship-building skills
• Hands-on approach with time spent on the production floor
• Skilled in quality investigation, problem analysis, and problem-solving

Mindset

• Passion for continuous improvement
• Ability to balance multiple priorities and deadlines
• High level of accountability, integrity, and ownership
• Self-directed with strong organizational and time management skills

 

Qualifications

Education and/or Experience:High school graduate or equivalent and 3-5 years minimum experience in a quality lab.   Additional Requirements:

• Ability to pass an initial and annual eye exam in both vision and color capacities with the ability to acclimate your eyes to inspect in a dark room under UV-A light
• Having access to CUI (controlled unclassified information)
• Individual must be a Citizen of the United States, or Permanent resident alien of the United States, or Protected individual as defined by 8 U.S.C. 1324b(a)(3) (22 CFR §120.15.)

 

Morgan Advanced Materials is an EEO/AA/M/W/D/V Employer Ind-1