Cafe Server

Description

Brentwood Country Club is looking for a friendly, reliable, and customer-focused Café Server to join our team. As the first point of contact for our guests, you will provide excellent customer service, prepare and serve food and beverages, maintain a clean dining area, and help create a welcoming café experience. 

Duties/Responsibilities:

• Welcome guests, present menus, answer questions, and provide friendly, attentive service
• Take food and beverage orders accurately, make recommendations, and communicate special requests to the kitchen.
• Prepare and serve coffee, tea, beverages, meals, desserts, and other menu items promptly according to café standards.
• Ensure guest satisfaction by checking in regularly, replenishing beverages and table items, and addressing concerns or notifying a supervisor when needed.
• Set up and maintain service stations, dining areas, and tables, ensuring cleanliness, organization, and proper stocking.
• Clear and reset tables, complete opening, side work, and closing duties, and maintain a clean and sanitary work environment.
• Follow all food safety, hygiene, and health regulations.
• Work collaboratively with kitchen and front-of-house staff to ensure efficient service and attend pre-shift meetings as required.
• Perform additional duties as assigned by management.

Supervisory Responsibilities:

• None

Requirements

Required Skills/Abilities:

• Previous experience in a café, restaurant, or customer service role is preferred  
• Ability to effectively communicate in English.
• Excellent verbal and written communication skills. 
• Excellent interpersonal and customer service skills.
• Ability to function well in a high-paced and at times stressful environment.
•  Ability to work in a fast-paced environment. 
•  Positive attitude and a strong commitment to customer service. 
•  Flexible availability, including weekends and holidays. 

Education and Experience:

• High school diploma or equivalent.
• At least two years related experience required.
• Servsafe Certification
• RBS Training certification

Physical Requirements:

• Prolonged periods of standing
• Must be able to lift up to 15 pounds at times. Frequent bending, stooping, pulling/pushing.