Global Data Center Account Director

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Job Summary

The Global Data Center Account Director owns the commercial relationship and growth plan for a strategic data center client. This role requires deep expertise in data center infrastructure and mission critical facilities, combined with the ability to navigate complex, multi-stakeholder sales cycles and deliver customized solutions that meet clients’ evolving needs. The individual in this role will anticipate client needs across regions and drive outperformance on key performance indicators within the contract while working in close partnership with regional operations and delivery  leadership.

Job Responsibilities

• Serve as the primary point of contact for a global data center client, managing relationships at executive levels

• Understand client’s technology roadmaps, digital transformation initiatives, cloud strategies and infrastructure requirements to position appropriate solutions

• Maintain a technical literacy sufficient to engage in detailed conversation about power, cooling, compliance and sustainability in data centers

• Develop and execute account plans that align with corporate growth objectives and revenue targets while ensuring relevance to the applicable client’s needs

• Navigate a highly matrixed environment to ensure local and cultural relevance while driving global performance and growth

• Coordinate with internal colleagues across technical and support functions to ensure seamless execution and client satisfaction throughout the development life cycle

• Effectively influence without direct authority to mobilize resources and drive collaborative outcomes

• Build high performing teams who overdeliver on client commitments, including contractual SLAs and uptime

• Track industry developments to anticipate client needs and leverage JLL’s SMEs to support them proactively

Job Requirements

• Seasoned leader with 10+ years of facilities management or engineering experience in the real estate industry; data center or critical environments preferred

• Experience in, or managing a portfolio consisting of, critical environments

• Extensive experience hiring, training, and retaining large teams of talent in a client service environment; outsourced experience preferred

• Has maintained successful relationships with executive decision makers

• Proven ability to work across cultures and time zones in a global business

• Proactively managed a budget in excess of multiple millions of dollars

The estimated total comp for this role is $350,000K annually.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

350,000.00 – 350,000.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

Remote –Atlanta, GA, Chicago, IL, Dallas, TX, Phoenix, AZ, Washington, DC

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.