Facilities Lead

Overview

This is more than a job. It’s a chance to build, grow, and make a real impact! Join our team as our new Facilities Lead !

 

The Facilities Lead is responsible for leading the end-to-end facilities and workplace operations for a corporate office of approximately 1,000 employees. The role is accountable for ensuring a safe, secure, compliant, and employee-centric workplace while delivering operational excellence, business continuity, and cost optimization.

The incumbent will oversee engineering services, workplace management, office administration, security, housekeeping, cafeteria operations, vendor management, statutory compliance, capital projects, and employee workplace experience.

 

• Location: Noida
• Hybrid

Responsibilities

Facility Operations

• Lead daily facilities operations to ensure uninterrupted business continuity.
• Maintain office infrastructure, engineering systems, and employee amenities to high operational standards.
• Develop and monitor preventive and predictive maintenance programs.
• Manage office space utilization, seating plans, expansions, renovations, and workplace optimization.
• Align and work closely with the Travel Team
• Coordinating various CSR projects

Engineering & Infrastructure

Oversee the operation and maintenance of:

• HVAC systems
• Electrical distribution and UPS
• DG sets
• Plumbing and water systems
• Fire detection and firefighting systems
• Building Management Systems (BMS)
• Elevators and common building services

Ensure high equipment availability and timely preventive maintenance.

 

Vendor & Contract Management

Lead the selection, onboarding, and performance management of service providers for:

• Security
• Housekeeping
• Technical maintenance
• Cafeteria and pantry
• Pest control
• Landscaping
• Office supplies
• Waste management
• Courier and logistics

Manage service level agreements (SLAs), contract renewals, commercial negotiations, vendor audits, and invoice approvals.

Workplace Experience

Create an efficient and engaging workplace by ensuring:

• High standards of cleanliness and hygiene
• Seamless meeting room and visitor management
• Effective reception and front office services
• Employee comfort and workplace amenities
• Timely resolution of workplace requests and feedback

Health, Safety & Compliance

• Ensure compliance with all applicable statutory and regulatory requirements.
• Maintain Fire & Life Safety systems and emergency response procedures.
• Conduct safety audits, risk assessments, mock drills, and compliance inspections.
• Drive workplace safety and environmental initiatives.

Budget & Cost Management

• Prepare and manage annual facilities operating and capital budgets.
• Monitor expenditure and identify cost optimization opportunities.
• Drive energy efficiency and utility cost reduction initiatives.
• Ensure optimum utilization of facilities resources.

Security & Business Continuity

• Oversee physical security, access control, CCTV, and visitor management.
• Develop emergency response and business continuity plans.
• Lead crisis management and incident response activities.

Team Leadership

• Lead and mentor the facilities team and outsourced partners.
• Establish performance goals and service standards.
• Foster a culture of accountability, customer service, and continuous improvement.

 Key Performance Indicators (KPIs)

• 99.9% workplace operational uptime
• Preventive maintenance compliance above 95%
• Zero major facility disruptions
• Employee workplace satisfaction above 90%
• Vendor SLA compliance above 95%
• Budget adherence within approved limits
• Zero critical statutory or safety non-compliance
• Successful completion of internal and external audits
• Delivery of annual cost optimization initiatives

Qualifications

• Graduate / or postgraduate with 17–20 years of experience in Corporate Facilities Management.
• Minimum 5 years managing facilities for offices with 700–2,000 employees.
• Experience in IT, ITES, GCC, multinational, or large corporate environments preferred.
• Proven expertise in vendor management, workplace operations, statutory compliance, and facilities budgeting.

Core Competencies

Functional Skills

Integrated Facilities Management

Asset Management

Engineering & Building Operations

Occupational Health & Safety

Workplace Services

Regulatory Compliance

Vendor & Contract Management

CAFM/BMS Systems

Facility Budgeting & Cost Control

MS Office and reporting tools

Space Planning

Asset Management

 

Soft Skills

Strategic Planning

Financial Acumen

Team Leadership

Problem Solving

Stakeholder Management

Customer Focus

Decision Making

Communication & Influencing

Negotiation

Change Management

 

Working Relationships

Internal: HR, IT, Finance, Procurement, Travel, Legal, Business Leaders, Employees

External: Building Management, Landlord, Government Authorities, Facility Management Partners, `Security Agencies, Contractors, Utility Providers, Auditors

Success Profile

The successful candidate will demonstrate strong leadership in managing a large corporate workplace while balancing operational excellence, employee experience, compliance, and cost efficiency. The role requires exceptional stakeholder management, commercial acumen, and the ability to build a safe, sustainable, and high-performing workplace that supports organizational growth.

 

Company Overview 

74Software, affiliated with Axway and SBS, together, we deliver secure, mission-critical software that powers a data-driven world. Independently operated leaders with decades of proven expertise.  From secure integration and API solutions to cloud-based banking platforms, we help global organizations and financial institutions thrive.

 

For more than 25 years, Axway has helped major brands and government agencies worldwide with trusted solutions in Managed File Transfer (MFT), B2B integration, APIs, and Financial Accounting Hub products. SBS empowers banks and financial institutions to reimagine the future with a composable, cloud-based architecture supporting deposits, lending, compliance, payments, consumer finance, and asset finance operations across the globe.

 

Why 74Software?

We celebrate diverse perspectives and experiences, knowing our people are our greatest strength. Join us and be part of a team where you can thrive, grow, and make an impact.

 

We offer benefits that support your health, growth, and lifestyle, so you can thrive at work and beyond, including health coverage, retirement plans, paid time off, flexible work, career development, competitive pay, and global culture perks.

 

Equal Opportunity Employer

We are committed to providing equal opportunities and ensuring a fair and inclusive recruitment process. We do not discriminate on the basis of age, disability, gender, sexual orientation, race, religion, or any other protected characteristic.