Application Engineer Senior Level

Description

ITC is a Woman Owned Small Business delivering exceptional consultation to the U.S. Government in Systems/Software Engineering, Cybersecurity Solutions, Mission Operations/INTEL Analysis, and Management Services in order to enable our customers to solve the most challenging problems. With continued growth comes opportunity, and we are currently searching for a Top-Secret SCI with polygraph-cleared Senior-Level Application Engineer.

Responsibilities:

As part of the Secure the Enterprise initiative, develop capabilities to shift from the current manual system security evaluation and authorization process to a new model that emphasizes automation, streamlined processes and approvals, continuous monitoring and assessment, and network data gathering across the entire life cycle of a project.

Essential Duties and Responsibilities:

• This is a blended position across all teams. As such, the successful candidate will have skills crossing from Software Development, Systems Engineering, Systems Administration, and Operations Support.
• Ensure data reliability and accuracy by monitoring and maintaining application systems.
• Cntribute to operational success through continuous performance monitoring and proactive troubleshooting, to potentially include changes to system configuration, changes to the code base, etc.
• Maintain system health by tracking metrics, logs, dashboards, alerts, and application status to prevent downtime and ensure optimal application performance.
• Support watchfloor operations by identifying service degradation, failed dataflows, system errors, and application issues, and escalating as needed.
• Perform basic Linux system administration tasks, including checking service status, starting, stopping, and restarting services, reviewing logs, validating disk, memory, and CPU usage, and supporting server reboots.
• Support cloud-based operations by using the AWS Console or AWS CLI to check instance health, review system status, restart or reboot servers, and assist with basic operational troubleshooting.
• Work in a rotating shift schedule, 6AM-6PM / 6PM-6AM, to provide 24/7 application support on our watch floor.

Requirements

• TS/SCI with FS Polygraph
• Ten (10) years minimum experience and a High School Diploma/GED.
• Eight (8) years minimum experience and an Associate's Degree.
• Six (6) years minimum experience and a Bachelor's Degree.
• Four (4) years minimum experience and a Master's Degree.
• Two (2) years minimum experience and a Doctorate's Degree.

Prospective candidates must have proficiency in one or more of the following skillsets / technologies:

• Monitoring / Watchfloor Operations: Grafana, Kibana, Splunk, CloudWatch, or similar monitoring tools; dashboard monitoring, alert triage, log review, incident escalation, and shift turnover support.
• Linux / Systems Administration: Comfortable working in a Linux environment; ability to check system health, start, stop, and restart services, review logs, and reboot servers safely.
• Cloud / AWS Operations: C2E, HCI, AWS, Lambda, AWS Console, or AWS CLI experience supporting EC2 instances, service health checks, and basic operational troubleshooting.
• Dataflow / Application Support: Apache NiFi, Cribl, Kafka, Logstash, or similar data pipeline / dataflow tools; experience monitoring application health, failed jobs, queues, data movement, and ingestion issues.
• DevOps: Terraform, Ansible, GitLab Pipelines, Docker.

Benefits for this position include:

• 401K plan with company contributions (safe harbor and profit sharing)
• 11 Federal holidays, 21 Days PTO
• Medical, Dental, & Vision with substantial company contributions
• Company provided Life, LTD and STD Insurance
• Health Savings Accounts/ Flexible Spending Accounts
• Referral Bonuses
• Performance Bonuses
• Tuition Assistance for Education, Training, and Professional certifications
• Career Development

Many factors can influence final salary including, but not limited to relevant prior work experience, specific skills and competencies, education, and certifications. Final salary can also be influenced by a position’s geographic location, Federal Government contract labor categories, and contract wage rates.

The salary Range for this position is: $180,000-$215,000

ITC is an Equal Opportunity employer. Qualified applicants or employees will receive consideration for employment without regard to race, color, religion, ethnic or national origin, ancestry, age, sex, sexual orientation, gender identity, pregnancy (including childbirth or related condition) citizenship, familial status, mental or physical disability status, veteran status, genetic information, other non-disqualifying disability, or any other characteristic protected by law.