Senior Program Coordinator — Homelessness & Coordinated Care

At the County of Marin, our employees overwhelmingly report feeling their work is meaningful, they like the work they do, and they are proud to tell people “I work for the County of Marin.” Discover more about us, our values and our organizational culture on the Department of Human Resources website. Read on to find out more about this opportunity.


At Health & Human Services, we serve our community through the values of support, unity, trust and excellence with one common goal: to promote and protect the health, well-being, safety and self-sufficiency of all in Marin. Join our team of bright, committed, and energetic people who also want to make an impact through public service.

The Homelessness & Coordinated Care Division (HCC) is seeking a Senior Program Coordinator to lead the County’s efforts to address unsheltered homelessness and support coordinated encampment response. This role provides program leadership, oversees key initiatives, and partners with local jurisdictions and service providers to advance housing-focused solutions.

Working with a high degree of independence, the Senior Program Coordinator manages operations, supports program improvements, and ensures strong alignment across multiple service systems.

Key responsibilities include:
• Leading unsheltered homelessness and encampment response efforts
• Overseeing contracted outreach services for unsheltered homelessness and encampment response
• Managing grants, contracts, budgets, and reporting requirements
• Coordinating cross-agency responses and community partnerships
• Using data to assess needs, monitor performance, and improve outcomes

This position offers the opportunity to make a meaningful impact on the lives of people experiencing homelessness and to help shape countywide strategies within a collaborative, mission-driven team. The HCC Division is one of five divisions within the Health and Human Services (HHS) Department at the County of Marin.

HYBRID SCHEDULE
The Health and Human Services Department has embraced a hybrid work schedule that considers that some duties of this position may be performed remotely. However, the successful candidate must be able to report to County facilities for meetings, work assignments, and/or disaster service work upon short notice, as needed and deemed appropriate. During the initial probationary period, the successful candidate may be required to work primarily onsite before establishing a hybrid work schedule.

OUR HIGHLY QUALIFIED CANDIDATE
The highly qualified candidate is an experienced program leader who brings strong strategic thinking, operational management skills, and a commitment to equity and housing-focused solutions. They are comfortable coordinating complex initiatives across multiple partners, navigating fast-paced environments, and managing shifting priorities.The highly qualified candidate demonstrates:

• Knowledge of homelessness response systems, Housing First principles, and best practices for addressing unsheltered homelessness
• Experience coordinating multidisciplinary teams and community partnerships
• Experience overseeing contracts, grants, and program budgets
• Strong analytical skills and the ability to interpret data, evaluate outcomes and identify actionable solutions
• Excellent facilitation, communication, and relationship-building skills
• Ability to manage competing priorities while being detail oriented and maintaining a clear focus on housing outcomes and equitable service delivery
• A commitment to collaboration, innovation, and continuous improvement

DESIRABLE EXPERIENCE
Experience in one or more of the following areas is highly desirable, though not required:

• Unsheltered homelessness response
• Encampment assessment and resolution
• Street outreach services
• Coordinated Entry or housing navigation
• Local government or public-sector program administration
• Grant administration and contract management

QUALIFICATIONS
Knowledge of:

• Principles and practices of administering and evaluating programs. 
• Policies and procedures related to assigned program. 
• Needs of clients served by a public agency program. 
• Data collection, data analysis, and application to management information system design and implementation. 
• Community resources for the provision of social services, education and related services. 
• Contract development and monitoring. 
• Budget, utilization projections and cost analysis.

Ability to: 

• Work with individuals, groups, and communities to promote program objectives. 
• Develop procedures and protocols necessary to implement project designs and administer data gathering instruments. 
• Establish and maintain effective working relationships with program participants, co-workers, community organizations, private agencies and other public agencies. 
• Manage competing demands. 
• Interpret, explain, and apply rules and regulations. 
• Prepare clear and concise written and oral reports. 
• Coordinate, facilitate, and conduct public meetings. 
• Communicate effectively.

MINIMUM QUALIFICATIONS
Equivalent to graduation from an accredited college with a bachelor's degree in a field closely related to the assigned program(s) and three years of experience providing community, educational or related services, which one year includes responsibility for program administration, planning, monitoring and evaluation. Additional related experience may substitute for the education on a year for year basis.

A graduate degree in a field closely related to the assigned program(s) is highly desirable.

Live Scan (Special Requirements): Candidates selected are subject to fingerprinting by the Sheriff's Department and must pass a Department of Justice Live Scan check prior to appointment.

Disaster Service Workers: All County of Marin employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.
 
Equal Employment Opportunity Employer: If you have questions regarding equal employment opportunities, please contact Roger Crawford, Equal Employment Opportunity Director, at 415-473-2095.