- Location
- BIRMINGHAM, AL, US
- Type
- Full-time
- Department
- Healthcare
- Education
- High School
- Closing date
- Today
- Source
- iCIMS
Description
Position Summary
Scheduling Coordinator
Location: 3980 Colonnade Parkway
Schedule: Monday-Friday | 8:30 AM - 5:00 PM
Join a Supportive Team That Makes a Difference Every Day!
Are you organized, customer-focused, and thrive in a busy environment? We are seeking a Scheduling Coordinator to join our team and play a critical role in creating an exceptional patient experience. This position is ideal for someone who enjoys helping others, managing multiple priorities, and working alongside a supportive team dedicated to providing outstanding care.
In this role, you will coordinate appointments, communicate with patients and providers, and help ensure our daily operations run smoothly in a fast-paced practice serving more than 200 patients each day.
Ideal Candidate
We're seeking someone who remains calm under pressure, enjoys helping people, communicates professionally, and takes pride in providing excellent customer service. If you thrive in a busy office environment and enjoy being part of a collaborative team, we'd love to hear from you!
About Baptist Health Medical Group
Baptist Health Medical Group is a physician-led group established on a foundation of compassionate care and clinical excellence. Guided by this commitment to compassion and excellence, our teams of physicians, advanced practice professionals, nurses, clinicians and office staff work together to meet every patient’s total healthcare needs.
As part of Baptist Health’s extensive network of comprehensive healthcare services, Baptist Health Medical Group is committed to providing the community easy access to integrated care. Our expansive range of practices offer close-to-home locations and convenient appointment options.
Providing expert care in over 18 areas of focus — from primary care to specialty institutes — Baptist Health Medical Group includes more than 600 physicians and advanced practice professionals.
Health Offers Great NEW Competitive Pay and Great Benefits Package that Includes:
- Medical, Dental, Vision
- 403(b) Retirement Savings Plan
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Paid Time Off (up to 5 weeks to start)
- Life Insurance
- Extended Leave Plan (ELP)
- Family Care (childcare, elder care, pet care)
- Paid Parental Leave
- Pet Insurance
- Car Insurance
- Educational Benefits including tuition reimbursement & monthly payments to help pay down any graduated school debt
ALL BENEFITS START DAY ONE
Responsibilities
What You'll Do
- Schedule, reschedule, and cancel patient appointments, tests, and procedures
- Provide patients with appointment instructions, arrival times, and preparation requirements
- Communicate effectively with physicians, patients, and clinical staff
- Utilize scheduling and registration systems to maintain accurate patient information
- Deliver exceptional customer service while supporting a Patient First philosophy
- Review schedules daily and communicate updates to appropriate team members
- Identify and resolve scheduling and customer service concerns
- Maintain professionalism and confidentiality in all interactions
Qualifications
What We're Looking For
- High school diploma or equivalent
- Strong communication and customer service skills
- Computer proficiency and the ability to learn scheduling systems
- Ability to multitask and prioritize in a high-volume environment
- Professional telephone etiquette
- Positive attitude and team-oriented mindset
Preferred Qualifications
- Previous patient check-in/check-out experience
- Experience in healthcare, retail, or customer service environments
- Familiarity with scheduling or registration software
