Business Development Representative

Location: Burns Harbor, IN

 Cleveland-Cliffs Steel has an immediate opportunity for a Business Development Representative in our Automotive Presource department in Burns Harbor, Indiana. The Business Development Representative – Automotive Presource is responsible for providing feedback and serve as a liaison to various levels within Sales, Quality, and Applications Engineering concerning future automotive or appliance applications that are being supported. They will also set up new customers and/or ship to locations, price individual orders prior to order entry, handle order tracking and status reporting, reconcile pricing errors, and ensure that product ships when required.  An ideal candidate is comfortable providing quotations of availability, price, and anticipated ship date/promise dates, as well as entering orders to utilize in-stock inventory for various applications.

Summary of Responsibilities: 

• Create and manage material orders from start to finish, guiding customers to make the most appropriate purchases to match their needs
• Provides quotation of material availability, price and delivery timing via order tracking, status reporting, and expediting as needed
• Strategically locate and reallocate material in inventory as needed to fulfill customer needs, including working with Cleveland-Cliffs’ facilities and outside processors on their production schedules
• Manage Presource inventory by monitoring age, utility, resell/reject materials as needed while maintaining inventory levels and execute held steel disposition, including non-scheduled extra processing (NSEP)
• Works cross functionally with various departments such as quality on specification clarification, account sales, applications engineers, plant contacts, tech reps, and outside processing
• Other duties as assigned 

Minimum Qualifications: 

• High School Diploma or GED
• 2 years relevant work experience in customer service or order management
• Ability to work independently
• Strong problem solving, planning and decision-making skills
• Results oriented with emphasis on taking initiative and perseverance and adhering to time schedules
• Ability to effectively and efficiently multi-task with a high level of accuracy
• Assumes accountability and takes the initiative
• Strong team player who works well with others internally and externally across functions with people from various levels of a diverse group
• Strong organizational skills
• Effectively communicates with team internally and externally
• Working knowledge of computers and Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
• Applicants for this position must be currently legally authorized to work in the United States on a full-time basis 

Preferred Qualifications:

• Bachelor's degree in business or other related field
• Experience in steel industry
• Proven analytical capabilities

Cleveland-Cliffs is a leading North America-based steel producer with focus on value-added sheet products, particularly for the automotive industry. The Company is vertically integrated from the mining of iron ore, production of pellets and direct reduced iron, and processing of ferrous scrap through primary steelmaking and downstream finishing, stamping, tooling, and tubing. We offer an excellent total compensation package, including competitive pay with variable compensation opportunity, health insurance, retirement plan, education assistance, paid time off, and more. 

Cleveland-Cliffs Inc. is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please send an e-mail to [email protected] or call 1-(312) 899-3097 and let us know the nature of your request and your contact information. Do not email your application materials to this email address. Application materials sent to this email address will not be considered.

Cleveland-Cliffs Inc. is an equal opportunity employer – M/F/Veteran/Disability. We are a drug-free workplace and conduct pre-employment screening as a condition of employment.