Impound Customer Service Attendant

Salary

$46k – $64k/yr

Location

Saint Paul, MN, MN, US

Type

Temporary

Department

Customer Service

Education

High School

Source

GovernmentJobs

Description

The Saint Paul Police Department Impound Lot is looking for temporary Customer Service Attendants to work during the 2026-2027 snow emergency season (tentatively October 2026 to May 2027).

Primary Responsibilities: 

• Performs intermediate-level clerical and manual work involving the receipt, disposition, security, and storage of evidence or property.
• Receives, logs, categorizes, and stores property and evidence impounded by police personnel.
• Releases property and evidence to properly-identified claimants and maintains security of the work area.
• Collects fees, issues receipts and change, and maintains records of these financial transactions.
• Takes and resolves complaints involved in the storage of evidence and property or refers the matter to higher-level personnel.
• Work may involve both indoor and outdoor tasks, often performed in a variety of environmental and weather conditions.
• For more information and essential functions, see our job description.

Hours:

• On call as needed for City of Saint Paul declared snow emergencies and on an irregular basis throughout the winter season.
• Shifts may include weekends, holidays, early mornings, days, evenings, and overnight hours to provide 24/7 coverage.
• Shifts are generally 8 hours; however, shift times are flexible and may vary based on operational needs.

Two Locations in Saint Paul:

• Primary Location: Snow Lot located at 1129 Cathlin Street (at the State Fairgrounds)
• Secondary Location: Impound Lot located at 830 Barge Channel Road

Equity, Inclusion and Belonging: The City of Saint Paul is dedicated to dismantling systemic racial, cultural, and economic barriers that prevent people from fully enjoying and participating in our community and ensuring fairness in opportunities and outcomes for all individuals. At the City of Saint Paul, we want our workforce to reflect the diverse city that we serve. Our leaders are guided by an unapologetic equity agenda, which promotes the belief that true equity is building a city that works for all of us. We encourage you to apply as we are most interested in finding the best candidate for this job.

• A High School Diploma or General Education Development (GED) Certificate.

• Must possess and maintain a valid Minnesota Class D Driver's License, or equivalent out-of-state driver's license. 

1. Submit a City of Saint Paul online application, including answers to the Supplemental Questionnaire.
2. Upload the following document via the online application system. (Zip files and web links will not be accepted. Each uploaded attachment is limited to 10MB.)

• A resume (optional)

First time applying online? Read our How to Apply Online Guide.

Need technical support? For help with the online application, please call 1-855-524-5627.Current City employees are not eligible to apply for these positions.

Temporary: This posting is open to anyone who meets the position requirements. This position is eligible for Earned Safe and Sick Time (ESST). Other benefits are not provided.

Final Selection Process: If selected, you will be contacted for an interview. 

Pre-Employment Screening: This position will require a thorough Saint Paul Police Department background check.

Contact Information:  
Bret Smith, Impound Lot Manager
E-mail: [email protected] 

The City of Saint Paul is an equal opportunity/affirmative action employer. Veterans, women, persons of color, members of the LGBTQIA+ community, and individuals with disabilities are strongly encouraged to apply. 

Working Title: Impound Lot Customer Service Attendant
Official Title: Impound Lot Clerk

Skills