Customer Service Manager Food Ingredients / Nutraceuticals m/f/d

**Customer Service Manager (m/f/d)**

**Location:** Langen, Germany

**Industry:** Food Ingredients / Nutraceuticals

**Employment Type:** Full-time

**About the Company**

• Our client is an established international supplier of **specialty ingredients** for the food, nutraceutical, and health industries.
• The European team in Langen supports customers, suppliers, and partners across the region with high‑quality service, reliable operations, and strong commercial collaboration.
• To strengthen the local organization, we are looking for a **Customer Service Manager** who will play a key role in ensuring smooth daily operations and excellent customer experience.

## Aufgaben

• Act as the primary contact for customers and suppliers
• Prepare quotations and manage customer orders, forecasts, and contracts
• Coordinate logistics with warehouses and freight forwarders
• Process invoices, credit notes, and supplier documentation
• Ensure accurate documentation and archiving
• Support the sales team with customer activities and events when required

## Qualifikation

• Commercial background (Kaufmännische Ausbildung or similar)
• Strong MS Office skills; ERP experience is an advantage (training provided)
• Fluent in **German and English**
• Detail‑oriented, structured, and reliable
• Strong communication skills, confident on the phone
• Team‑oriented and solution‑driven
• Experience in logistics or supply chain is a plus

## Benefits

**What You Can Expect**

• A role within a **stable, international ingredients company**
• Close collaboration with a small, supportive European team
• A dynamic environment with direct impact on customer satisfaction and operations

**How to Apply**

Please submit your CV including salary expectations, availability, and relevant certificates.