Sr Academic Advisor

The Senior Academic Advisor plays a key role in student success, retention, and degree completion at UNH Manchester. As part of our professional advising model, the position provides proactive, relationship-based advising to a diverse undergraduate student population, including first-year, transfer, undeclared, veteran, and academically at-risk students.

In addition to managing an advising caseload, the Senior Academic Advisor provides leadership for advising and registration initiatives, new student orientation, academic intervention, and student engagement programming. The role works collaboratively with faculty, academic programs, Admissions, and other campus partners to provide a coordinated, student-centered experience and serves as a resource and mentor to the advising team.

Job Duties/Responsibilities:

Programming and administrative responsibilities

• Supervise Sr. Administrative Assistant position

• Support Manchester's Pre-Health Post-Bacc program by collaborating with Admissions to host information sessions and make admission decisions, working with the Pre-Health Advising office and faculty, and providing direct support to students.

• Manage undeclared advising initiatives for Manchester students including coordinating with academic programs, Career and Professional Success, and other campus stakeholders in developing major and career exploration events and information.

• Oversee the advising and registration periods including communication to students and advisors and follow-up with unregistered students.

• Provide recommendation to the director regarding staffing needs for walk-in advising based on unregistered students.

• Work with advisors to increase the number of students who register during initial registration.

• Coordinate advising participation in recruiting and admissions events including Open Houses, Junior Visit Days, Guidance Counselor Breakfast, Millyard Scholar Receptions, and Admitted Student Day.

• Coordinate the advising process for new student orientation events.

• Work with orientation department to select orientation dates, determine schedule of each session, prepare student materials and presentations, determine advising staff needs, provide training to staff members assisting in the advising of new students, and manage the pre-registration of new students including selecting sections of First-Year or Transfer Seminar and First-Year Writing and working with the Center for Academic Enrichment to make appropriate course recommendations based on assessment results.

• In the absence of the director, provide leadership to the advising office including consulting with professional and faculty advisors regarding student crises, interpreting academic policies, and attending committee meetings as needed.

• In the absence of the director, serve as Manchester representative on the university-wide Advising Network and attend monthly meetings on the Durham campus.

• In the absence of the director, serve as advising representative on UNH Manchester Enrollment Management and Millyard Scholars committees.

• Participate in regular student engagement programming including on-campus and virtual events and workshops to promote student/advisor engagement and support student academic, social, and emotional well-being initiatives.

• Serve as a mentor to students in academic jeopardy including excluded students and students returning from academic suspension.

• Represent academic advising in First Year Seminar and Transfer Seminar modules and workshops.

• Participate in training UNH Manchester peer advisors.

• Serve as advising liaison for all faculty in the following programs: ASL/English Interpreting, Biological Sciences, Biotechnology, Communication Arts, English Studies, English Teaching, and Humanities. This includes attending program meetings, working with Program Coordinators on transfer credit and course substitution review, support faculty and student mentorship initiatives, and supporting the major certification process.

• Supporting the director, provide training and mentoring to academic advising staff members.

• Support the degree clearance process in collaboration with the Registration Office.

• Act in the place of the director, as needed.

Direct advising responsibilities

• Serve as the professional advisor for all UNH Manchester students in the following programs: ASL/English Interpreting, Biological Sciences, Biotechnology, Communication Arts, English Studies, English Teaching, Humanities, and Pre-health Post Bacc.

• Assess, monitor and track student progress and follow-up as needed to promote student success.

• Review and respond to all academic and early alerts submitted for assigned caseload of students including follow-up with instructors and on-campus services, meetings individually with students, identifying student needs and trends.

• Work collaboratively with admissions and academic departments to review transfer credit. Process manual degree requirement substitutions and exceptions in Degree Works.

• Evaluate and make recommendations on student petitions.

• Collaborate with academic advisors, faculty, and staff to provide a supportive academic environment.

• Make appropriate referrals to academic departments and other resources.

• Participate in prospective and new student programs and engage in programming for current students.

• Actively engage in NACADA (Global Community for Academic Advising) including maintaining regular membership, attending professional development opportunities and conferences, researching advising best practices, and working with colleagues to propose and present conference sessions.

• Complete certification process to be a Certified Appreciative Advisor through the Office of Appreciative Education and Florida Atlantic University and use the Appreciative Advising Framework in all advising interactions.

Requirements:

Minimum Education & Experience:

• Master's Degree in related field such as academic advising, counseling or student development.

• Three years of experience working directly with students in academic advising.

Knowledge, Skills, Abilities:

• Commitment to student-centered advising approach.

• Excellent written, verbal and presentation skills.

• Effective interpersonal skills to work with students from diverse backgrounds.

• Proven knowledge of Microsoft Office and Windows based computer applications.

• Ability to work independently and contribute to a team environment while effectively managing multiple priorities and deadlines.

• Experience with Degree Works, Banner, and EAB Navigate.

• Experience working with transfer students and evaluating transfer credit.

• Familiarity with academic support services including disability services, academic skill building, and working with students in academic difficulty.

• Experience with new student orientation events.

Applicant Instructions: 

Applicants should be prepared to upload the following documents when applying online within the My Experience: Resume/CV section of the application: (Maximum of 5 Documents)

• Resume/CV

• Cover Letter

Applications that are missing any of the required items may not move forward for consideration. Additional uploaded documents not requested in the position announcement will not be reviewed.

The University of New Hampshire is an R1 Carnegie classification research institution providing comprehensive, high-quality undergraduate and graduate programs of distinction. UNH is located in Durham on a 188-acre campus, 60 miles north of Boston and 8 miles from the Atlantic coast and is convenient to New Hampshire’s lakes and mountains. There is a student enrollment of 13,000 students, with a full-time faculty of over 600, offering 90 undergraduate and more than 70 graduate programs. The University actively promotes a dynamic learning environment in which qualified individuals of differing perspectives, life experiences, and cultural backgrounds pursue academic goals with mutual respect and shared inquiry.

EEO Statement

The University System of New Hampshire is an Equal Opportunity/Equal Access employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.

Compensation Pay Range:

$47,920.00 - $85,410.00

The pay range for this position is listed above. Actual offer will be based on skills, qualifications, experience, and internal equity, in addition to relevant business considerations. More information on benefits can be found here: USNH Employee Benefits | Human Resources

Location:

Manchester