Senior AI Project Manager

At ASAPP, our mission is simple: deliver the best AI-powered customer experience, faster than anyone else. To achieve that, we're guided by principles that shape how we think, build, and execute. We value customer obsession, purposeful speed, ownership, and a relentless focus on outcomes. We work in tight, skilled teams, prioritize clarity over complexity, and continuously evolve through curiosity, data, and craftsmanship.

We're seeking technologists and problem solvers who thrive in fast-paced environments, love collaborating with great talent, and approach every day like it's Day 1. We're a globally diverse team with hubs in New York City, Mountain View, Latin America, and India. This role is hybrid, based out of either our New York City or Mountain View office, and candidates should be comfortable coming in two to three days a week. If you're driven by continuous learning, rapid pivots, and the challenges of building in a high-growth startup, we'd love to talk. This is more than a job, it's a journey.

We are seeking a Senior AI Project Manager to join our Customer Experience organization. In this role you will manage customer-facing software and AI delivery projects from initiation through closure, coordinating across technical and business teams to ensure clear communication, predictable execution, and a high-quality customer experience. You will play a central role in driving delivery discipline across our most strategic enterprise engagements. This is a player-coach role, meaning you are equally comfortable rolling up your sleeves on the work itself as you are mentoring and elevating the people around you.