- Salary
- $21 – $22
- Location
- Upper Marlboro, MD
- Workplace
- Hybrid
- Type
- Full-time
- Department
- Branch Operations
- Seniority
- Entry
- Education
- High School
- Source
- Lever
Description
NASA FCU is on a mission to find exceptional Call Center Member Service Associates who are passionate about delivering exceptional member service. Our homebase is located at 500 Prince George's Blvd in Upper Marlboro, Maryland.
You must reside in Maryland, Washington DC or Virginia.
All call center team members must be available to work 40 hours per week with weekday shifts as early as 8 am and as late as 5 pm and Saturdays from 8 am – 2 pm. Working a minimum of two Saturdays per month is also part of the schedule. This is a Remote-Hybrid position with your initial 90-120 days onsite.
Join our mission at NASA Federal Credit Union and be a part of a team that is committed to providing exceptional member service while promoting and selling our innovative products and services!
Skills
Customer Service
Benefits
Call Center MSA I: $21.00 - $22.00Call Center MSA II: $24.00 - $25.50Health Insurance (Choice of two nationwide PPO plans)High-Deductible Plan: 100% employer contribution toward premium. (HSA and FSA compatible) +*Low-Deductible Plan: Generous employer contribution toward premium. (FSA compatible) +Dental Insurance: Generous employer contribution toward premium+Vision Insurance: Generous employer contribution toward premium+Long-term Disability Insurance+*Flexible Spending Medical Account (FSA)+Flexible Spending Dependent Care Account+Health Savings Account (HSA)+Voluntary Supplemental Life Insurance+Voluntary Dependent Life Insurance+Voluntary Short-term Disability Insurance+401(k) with employer match up to 6% and immediate 100% vestingGain Sharing Bonus (eligibility rules apply) *Life Insurance/AD&D+*Vacation Leave (excluding Outside Loan Officers)Sick and Safe Leave11 Paid Holidays
