Marketing Communications Manager

Mandarin Oriental, Doha is looking for a Marketing Communications Manager to join our Commercial Strategy team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.

About the job

Based at Mandarin Oriental, Doha within the Commercial Strategy Department in Doha, the Marketing Communications Manager is responsible for developing and executing integrated marketing, communications, public relations, partnership and brand strategies that enhance the hotel's positioning, reputation and commercial performance. The role oversees media relations, content development, marketing campaigns, events, partnerships and CSR initiatives while ensuring all activities align with Mandarin Oriental Hotel Group brand standards. The Marketing Communications Manager reports to the Director of Commercial Strategy.

As Marketing Communications Manager, you will be responsible for the following duties:

• Developing and implementing integrated Marketing & Communications strategies aligned with business objectives and brand standards.
• Driving brand visibility, reputation and positioning through media relations, content, partnerships, campaigns and consumer marketing initiatives.
• Managing public relations activities, media enquiries, press visits, influencer collaborations and agency relationships.
• Leading the planning and execution of marketing campaigns, events, brand activations and CSR initiatives.
• Developing compelling content across all communication channels while ensuring consistency of brand messaging and visual identity.
• Managing marketing performance reporting, campaign analysis, budgets and annual marketing planning.
• Collaborating with Commercial, Revenue, Operations, Spa and Food & Beverage teams to support revenue-generating initiatives.
• Building strategic partnerships that enhance guest engagement, awareness and market presence.

As Marketing Communications Manager, we expect from you:

• Minimum 5-7 years' experience within luxury hospitality, luxury retail, tourism, lifestyle brands or agency environments.
• Proven experience in Marketing Communications, Public Relations, Brand Management and partnership development.
• Exceptional written and verbal communication skills in English; Arabic is an advantage.
• Strong understanding of luxury hospitality, affluent travel markets and brand storytelling.
• Experience managing media relations, agencies, events, sponsorships and integrated marketing campaigns.
• Strong leadership, project management and stakeholder management skills.
• Degree or equivalent qualification in Marketing, Communications, Public Relations, Hospitality Management or Business Administration.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
• A competitive salary and benefits packages
• Transportation and Housing provided
• Relocation and Vacation Tickets

We’re Fans. Are you?