HEAD, EXAMINATION DEPARTMENT

Job Description:

Leadership and Management:

• Lead and manage the overall operations of the Examination Department.
• Supervise examination staff and provide guidance on roles and responsibilities.
• Ensure compliance with institutional and regulatory requirements.

Examination Planning and Execution:

• Oversee the preparation and approval of examination schedules and timetables.
• Coordinate with academic departments for paper setting and moderation.
• Ensure timely and secure printing, storage, and distribution of exam papers.

Examination Conduct and Monitoring:

• Ensure proper logistics for exam venues and invigilation arrangements.
• Address and resolve any examination irregularities or misconduct cases.
• Monitor examination proceedings to uphold academic integrity.

Result Management and Reporting:

• Review and validate examination results before official release.
• Ensure accurate result processing and address discrepancies as needed.
• Lead the preparation of reports and documentation for the Examination Board.

Policy Development and Compliance:

• Formulate and update examination policies and procedures.
• Ensure alignment with accreditation and quality assurance standards.
• Conduct periodic audits to evaluate examination processes.

Stakeholder Communication and Support:

• Liaise with academic departments, faculty, and administrative units.
• Handle examination-related queries from students and staff.
• Provide support during audits, inspections, and academic reviews.

Job Requirement:

Education:

• Bachelor degree in Education, Administration, or a related field.
• Master’ degree qualification is an added advantage.

Knowledge and Experiences:

• Minimum 5 years of experience in academic or examination management. Proven leadership in managing academic or administrative units.

Skills & Competencies:

• Excellent understanding of examination regulations and academic policies.
• Strong analytical, decision-making, and problem-solving abilities.
• Proficient in Microsoft Office and academic management systems.
• High integrity, confidentiality, and professionalism.

Technical skills required

• Proficiency in Microsoft Office (Word, Excel, PowerPoint)
• Experience with student information or examination management systems

Special skills required

• High attention to detail and accuracy in record-keeping.
• Ability to maintain confidentiality of examination documents and data.

Personal attributes

• Leadership-Oriented – Capable of guiding and inspiring a team with strategic direction.
• Integrity and Ethics – Maintains confidentiality and upholds academic honesty.
• Detail-Oriented – Ensures accuracy and thoroughness in all examination processes.
• Decisive and Accountable – Makes informed decisions and takes ownership of outcomes.
• Analytical Thinker – Applies logic and critical thinking to resolve complex issues.
• Calm Under Pressure – Maintains composure and control in high-stakes situations.
• Professional Demeanor – Demonstrates tact, diplomacy, and respect in all interactions.
• Strong Communication Skills – Clearly articulates policies and procedures to various stakeholders.
• Collaborative – Works effectively with internal departments and external bodies.
• Adaptable – Responds flexibly to changes in policy, technology, or academic requirements