Lake CDA Cruises Boat Crew

POSITION TITLE: Boat Crew

REPORTING TO: General Manager

LOCATION: Lake Coeur d’Alene Cruises

Key Responsibility Areas

• Provide the highest possible level of service to our Guests
• Ensuring an acceptable appearance and standard of vessel, tools, utensils, and product at all times while maintaining safety and security of passengers and vessel
• Must have legal qualification to satisfy assigned duties

Major Duties

General Administration

• Understanding and accountability for all regulations associated with position
• Ability to learn necessary skills for performing assigned duties
• Appropriately engage Guests upon boarding
• Enthusiastically promote all sources of revenue generation with applicable knowledge of relevant product
• Accountable for cash, revenue, applicable sales reports, product inventory

Ability to work as part of a team

• Utilize great communication skills with other team members, management, and Guests
• Appropriately prepare boat for event including stocking product
• Responsible for dispensing product according to regulations and company policy
• Able to access all decks and storage areas of the vessel
• Ability to move all product as necessary
• Good balance, steadiness and coordination
• While a uniform is provided, a neat, crisp, professional appearance is essential.
• Possess an attitude of willingness to overcome all challenges
• Convey a calm and organized disposition even when busy.

Schedule Requirements and Physical Demands

• Able to work an average of 40 hours per week.
• Able to work a variety of shifts, which include weekends, nights, days, and holidays.
• Able to walk and stand on your feet 8 to 10 hours at a time.
• Able to walk on tile, carpet, and up and down stairs
• .Must be able to work flexible hours.
• Capacity to work and stand for long periods of time, up to 12 hours per shift