Outreach Coordinator

Description

Position Description

• The Outreach Coordinator is responsible for planning, coordinating, implementing, and evaluating community-based strategies that promote HIV/STI/HCV testing and prevention. 
• Ensures outreach efforts align with client-centered, sex-positive, and wellness-based approaches to sexual health, emphasizing pleasure, empowerment, and accessibility. 
• Oversees outreach events and advises on social media engagement and strategic partnerships. 
• Collaborates with internal teams, advisory groups, and external stakeholders to develop inclusive and impactful outreach initiatives. 
• Supervises and provides direct support to the Outreach Specialist/Assistant, ensuring outreach goals and contractual deliverables are met. 
• Requires strong leadership, creativity, and a deep understanding of public health outreach, with a focus on HIV prevention, harm reduction, and community engagement. 

Essential Job Functions

Outreach Strategy & Event Coordination

• Develop and implement an annual outreach plan with clear goals, benchmarks, and evaluation metrics to measure impact. 
• Coordinate and execute community-based, venue-based, and digital outreach efforts aligned with harm reduction and sex-positive approaches. 
• Plan and manage special events at key gathering places, LGBTQ+ spaces, nightlife venues, and high-impact community locations to normalize HIV/STI/HCV testing and treatment. 
• Advise on social media and app-based outreach in collaboration with the Communications Department. 
• Utilize digital platforms to engage priority populations and increase access to testing services. 
• Partner with GMHC consumers, advisory groups, and external stakeholders to review previous outreach efforts and develop innovative strategies. 
• Collaborate with internal teams to ensure outreach messaging is inclusive, culturally competent, and accessible to diverse communities. 

Supervision & Program Oversight

• Provide direct supervision, guidance, and mentorship to the Outreach Specialist/Assistant. 
• Ensure outreach efforts are effectively coordinated and executed. 
• Manage outreach deliverables and track progress toward contractual goals and program benchmarks. 
• Oversee and maintain detailed records and reports of outreach activities in compliance with program and funding requirements. 
• Collaborate with the Senior Director of Testing and Prevention Services to develop and manage the outreach budget. 
• Ensure effective and responsible utilization of program resources. 
• Establish, strengthen, and maintain formal partnerships with community organizations to expand outreach impact and engagement. 

Client Engagement & Support

• Provide HIV counseling and testing, as needed, in accordance with Article 27-F of the NYS Public Health Law. 
• Provide pre- and post-test STI counseling for syphilis, hepatitis C, gonorrhea, and chlamydia, when required. 
• Ensure seamless linkage to care for individuals who test positive for HIV, STIs, or HCV. 
• Support clients with navigation to appropriate treatment and care services. 

Compliance, Training & Professional Development

• Attend and actively contribute to triad and continuous quality improvement (CQI) meetings to enhance service delivery. 
• Participate in GMHC-U training sessions and other professional development opportunities identified by supervisory staff. 
• Ensure all outreach activities comply with organizational policies, regulatory requirements, and applicable public health best practices.

Requirements

Special Skills and Knowledge

Required

• High School Diploma or equivalent required; Bachelor’s Degree preferred in Public Health, Social Work, Communications, or a related field. 
• Minimum of two (2) years of experience in HIV prevention services, community outreach, health education, or related fields. 
• Experience supervising staff, volunteers, or outreach teams. 
• Strong knowledge of HIV, STIs, PrEP/PEP, harm reduction, and sex-positive health strategies. 
• Ability to work late afternoons, evenings, and weekends, as required by outreach activities. 

Preferred

• Spanish bilingual highly preferred. 
• Certificate of attendance for PrEP/nPEP training and/or Phlebotomy Certification. 
• Experience conducting HIV/STI counseling and testing. 
• Knowledge of trauma-informed care and LGBTQ+ health disparities. 
• Experience working with mobile testing units, nightlife outreach, or digital health engagement. 

Education and Certification

• High School Diploma or equivalent required; Bachelor’s Degree preferred in Public Health, Social Work, Communications, or a related field. 
• Minimum of two (2) years of experience in HIV prevention services, community outreach, health education, or related fields. 
• Certificate of attendance for PrEP/nPEP training and/or Phlebotomy Certification. 

Technical Skills

• Proficiency in Microsoft Office Suite, including: 
  • Microsoft Word: Creating reports, outreach documentation, and correspondence. 
  • Microsoft Excel: Tracking outreach metrics, managing program deliverables, and analyzing data. 
  • Microsoft Outlook: Managing email communications, scheduling, and calendar coordination. 
• Experience using electronic data tracking systems for outreach and testing services. 
• Strong data entry skills, ensuring accuracy, efficiency, and compliance across multiple reporting platforms. 
• Familiarity with social media and app-based outreach strategies to effectively engage priority populations. 

Work Environment & Schedule

• This position requires on-site work at the designated office location and adherence to the assigned schedule. 
• On-site presence during scheduled work hours is mandatory. 
• Responsibilities include both in-person and virtual collaboration with colleagues, supervisors, and clients. 
• Must comply with workplace policies, health, and safety regulations at all times. 
• Availability for late afternoons, evenings, and occasional weekend hours is required. 
• Participation in the annual AIDS Walk New York event is mandatory for all GMHC staff. 

Physical Demands

While carrying out the responsibilities of this role:

• Routine sitting, standing, and engaging in client counseling sessions. 
• Performing venipuncture and finger-stick procedures, requiring fine motor skills and manual dexterity. 
• Occasionally lifting testing kits, medical supplies, or outreach materials weighing up to 25 lbs. 

Diversity, Equity & Inclusion

• Successful candidates will welcome the opportunity to work in a racial and gender-diverse environment. 
• Demonstrated commitment to contributing to a positive, respectful, and inclusive workplace atmosphere. 
• Working at GMHC requires a demonstrated awareness of and commitment to the concerns and needs of the diverse communities we serve. 
• Commitment to promoting equity and social justice.