Technical Consultant

Responsible for partnering with clients to analyze business processes, configure solutions, and implement data integrations between Netsmart software and third-party systems in both pre-production and production environments. This role serves as a bridge between client requirements and technical solutions, supporting system configuration, interface design, data validation, troubleshooting, and successful solution deployment.

Technical Consultant

About Netsmart

At Netsmart, improving care delivery isn't just our aspiration; it's our passion!

For more than 50 years, we've been a healthcare software company developing technology and providing services in the behavioral health, human services, and post-acute markets. We collaborate with organizations and partner with our clients across the care spectrum to anticipate challenges, identify obstacles, and recognize new opportunities as healthcare evolves. We continuously strive to advance our technologies and offerings beyond the EHR by embracing new technology trends that empower healthcare professionals to deliver the best possible care.

Job Description Summary

Responsible for partnering with clients to analyze business processes, configure solutions, and implement data integrations between Netsmart software and third-party systems in both pre-production and production environments. This role serves as a bridge between client requirements and technical solutions, supporting system configuration, interface design, data validation, troubleshooting, and successful solution deployment.

Responsibilities

• Implement technically focused solutions for multiple Electronic Health Record (EHR) software solutions.
• Design and develop forms, reports, interfaces and other related system components.
• Consult with clients on designs related to forms, reports and interfaces.
• Support rollout of new solutions to clients, assisting with technical setup/configuration, data transfer testing protocol, and data transfer validation.
• Collaborate with engineering by providing feedback and examples on how to improve code for logging, monitoring, alerting, analytics, and process improvements.
• Lead client and third-party vendor calls to drive data mapping activities and translate business requirements between systems.

Qualifications

Required

• Bachelor's degree in Management Information Systems, Computer Science, Computer Information Systems, Information Systems Technology, Data Analytics, or related field.
• Equivalent 2 years of work experience in lieu of degree.
• At least 1 year of healthcare information technology, systems implementation, consulting, or systems management experience.
• Strong analytical and problem-solving skills.
• Ability to multitask across projects and work effectively under pressure.
• Ability to solve design and programming-related issues.

Preferred

• Experience with electronic health records (EHRs).
• Knowledge of HL7-based interfaces.
• Understanding of BPMN tools with demonstrated ability to effectively model and analyze business processes.
• Experience using SQL and PostgreSQL for data validation, analysis, and troubleshooting.
• Proficiency with JIRA and Confluence.
• Understanding of database structures, relationships, and data architecture, enabling effective analysis, troubleshooting, and solution design across complex systems.

Expectations

• Potential travel up to 20% as needed.
• Position may require extended or irregular hours outside of traditional business hours to support clients and projects across multiple time zones and meet travel requirements.

Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.

Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart’s sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart’s third party screening provider.

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All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position.

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