Senior Internal Communications Manager

Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.  

Overview

You'll help shape how colleagues across a global business hear, understand and act on key updates. Working with the Global Director of Communications, you'll plan and deliver internal communications that support engagement, change and clear day to day communication.

 

Mixing both strategy and delivery, you'll balance thinking ahead with getting things done.

 

This role suits someone who can turn complex information into simple messages. You'll help build clear ways of working across different teams, so people get the right message at the right time. You'll also support the rollout of new products and processes, and help make sure communications feel joined up, useful and easy to follow.

How you'll make an impact

You'll plan internal communications for projects and programmes from the first brief through to delivery and shape messages that help colleagues understand what is changing, why it matters and what they need to do. You'll work closely with senior leaders, business partners and teams across the business to give practical communications advice. You'll also help keep communication channels, calendars and tools organised, so updates stay clear and consistent.

• Build and own internal communications plans for key projects and programmes.
• Create and deliver messages for different audiences across the business.
• Support change activity when new products or processes are being introduced.
• Work with senior leaders and stakeholders to keep messages clear and joined up.
• Use feedback, data and trends to improve future communications.
• Keep the internal communications calendar up to date.
• Help run meetings, both in person and online, in a way that keeps people involved.

About you

Here’s what you’ll bring to the role:

• Experience of planning and delivering internal communications across multiple projects or programmes.
• Ability to turn complex updates into clear, plain language for different audiences.
• Confidence working with senior leaders, business partners and colleagues at all levels.
• Comfort using Microsoft 365 tools and common internal communication channels.
• Experience of supporting change work, including new products, processes or ways of working.
• Ability to use data, feedback and trends to shape and improve communications.
• Experience of managing several tasks at once and keeping work moving with limited supervision.
• Ability to write original content from a blank page.
• Experience of running in person and virtual meetings in a clear and engaging way.
• A background in journalism, communications, marketing or a related field would be useful, though we’d also welcome equivalent experience.

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being 
• Career development opportunities and ongoing learning 
• A collaborative, people-first culture with accessible leadership 
• The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. Although this role is listed as full-time, if you’re in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. We will also offer reasonable adjustments to the recruitment process if required, so please let us know.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)