Brand and Communications Sr. Specialist

About FWD Group

FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.

For more information, please visit www.fwd.com

About FWD Life Philippines 

FWD Life Insurance Corporation (FWD Life Philippines) launched its commercial operations in September 2014. As of end-2022, FWD Life Philippines ranks 3rd and 6th in terms of Paid-up Capital(1) and New Business Annual Premium Equivalent(2), respectively.

For more information, please visit fwd.com.ph. 

1 www.insurance.gov.ph > Statistics > Life > 2022 > Based on Paid-Up Capital

2 www.insurance.gov.ph > Statistics > Life > 2022 > Based on New Business Annual Premium Equivalent

The Brand and Communications Sr. Specialist will be responsible for strengthening brand equity through ownership of brand governance and identity; and will be in-charge of supporting the company’s various communications and brand governance requirements.
Together with the communications team, you will be contributing greatly to producing quality, relevant, and highly engaging communication pieces and delivering exciting and powerful events to a variety of audiences — both internal and external — which are aligned with the company’s vision of changing the way people feel about insurance. You will also be an active leader for our community care initiatives, working with our NGO partner, regional counterparts, and other colleagues, to help inspire positive change in the communities we serve. You will also flex your creative and strategic muscles by finding opportunities for thought leadership, excellence and awards.

1. Corporate Communications. Create engaging communications for internal and external audiences, ranging from creating company literature, monitoring and updating corporate content, leading events including company CSR efforts, collaborating with manager in liaising with company’s PR agency and developing PR report.

2. Customer Communications. Champion our customers with easy-to-understand language, develop campaigns for customers with other stakeholders.

3. Community Care. Live our brand values and lead others to do the same through our CSR programs while working with our partners.

4. Brand Governance. Knowing the brand inside and out, specifically the brand guidelines and ensuring these are upheld in all touchpoints. Work with local and regional counterparts in maintaining brand integrity.abn

5. Thought Leadership / Awards. Assess opportunities for excellence and work with different teams to efficiently and effectively pursue recognition for best-in-class work.  

Privacy Notice

Your privacy is a priority for FWD.  The Company keeps your personal information with us in confidence. To know more about how we process your information, kindly refer to our FWD Recruitment Privacy Notice.

FWD has partnered with Talocity Instasolutions Private Limited (“Talocity”) to manage the initial filtering of candidate’s profiles through video interviews, social profile mapping, and video analytics using artificial intelligence engine that is offered within the Talocity platform.  The platform evaluates the candidate on the five well-known dimensions as per OCEAN Personality Model that influence occupational success and help understand workplace behavior. For more information, please refer to Talocity Privacy Policy.

When you apply, FWD will share your name, phone number and email address to Talocity to contact you and conduct the initial screening and profiling process.  Shortlisted candidates will then be contacted by FWD for the face-to-face interview.