Jr. Manager Digital Banking Operating Model

Work Location: Mexico.

Work Schedule: Full-time

Modality: Hybrid

Education: Bachelor's Degree in Business Administration, Engineering, Information Systems, Finance, or related field

Travel Required:

Up to 25%.

Join us and lead innovation with us. We are currently seeking a Jr. Manager Digital Banking Operating Model to join our area team. This role is responsible for defining digital banking operating models, customer journeys, business processes, and technology requirements to support the implementation and transformation of digital banking products and services while ensuring alignment with operational and regulatory requirements

A day in the life of this role:

• Define end-to-end digital banking processes for deposits, lending, payments, and other banking products.

 • Design customer journeys across Mobile App, Web Banking, CRM, Contact Center, and self-service channels.

• Define and document business and functional requirements for Core Banking, CRM, Loan Origination, Payment, and Digital Onboarding solutions.

• Evaluate technology vendors, support RFP processes, and coordinate workshops with internal and external stakeholders.

• Support transformation initiatives through process documentation, testing activities, and operational readiness planning.

Who We’re Looking for:

Mandatory Requirements: 

• Bachelor's Degree in Business Administration, Engineering, Information Systems, Finance, or related field.

• 5-8 years of experience in Digital Banking, Fintech, Banking, SOFIPO, or Neobank environments.

 • Experience in Customer Journey Mapping, Business Process Design, and IS/IT Requirements or User Stories.

• Strong knowledge of Banking Operations, Credit Processes, Deposit Processes, and Payment Ecosystems.

 • Experience working with Core Banking Platforms and digital banking solutions. · Travel Required: Up to 25%. · Advanced English level (minimum 500 TOEIC points).

Desirable Requirements: 

• Knowledge of Business Process Modeling (BPMN).

• Experience with Solution Architecture and API Ecosystems.

• Experience with CRM Platforms, Digital Onboarding, and Core Banking Integration.

• Familiarity with AML/KYC requirements and SOFIPO regulations.

• Experience supporting digital transformation and banking technology implementation projects.

What You’ll Look Forward to at Nissan:

Career Growth and Continuous Learning Opportunities: Benefit from diverse career paths, interdepartmental moves, and innovative learning platforms. Enhance your skills through seminars and leadership training, all while playing a vital role in shaping the future of mobility. From day one, you will have the support to face challenges and contribute to impactful solutions across our organization.

Rewards: Nissan offers a comprehensive benefits package to support the well-being and success of our employees, with offers that may vary depending on location and role.

Nissan (NMEX, NEdM, NRFS, NRFM, and ANZEN) hires based on compliance with the job profile requirements for the vacancy, without distinction or discrimination based on gender, gender identity and/or expression, sexual orientation, race, color, language, religion, political opinion, national or social origin, economic position, birth, or any other condition.

By applying for the announced position, candidates acknowledge that Nissan Mexicana and its subsidiaries reserve the right to conduct a public conduct search due to the sensitive nature of the assets and information involved in the role. This includes, among others, proprietary information, financial data, and other assets requiring protection. Nissan Mexicana and its subsidiaries guarantee confidentiality and compliance with all legal requirements related to the use of such information. By applying for this position, you consent to this verification.

NISSAN FOR EVERYONE

People are our most valuable resource, and diversity and inclusion are essential to maximizing the potential of every team member. Our Corporate Diversity Initiative ensures that our work environment responds to the unique needs of our employees and customers. We are committed to creating a culture in which all individuals feel included, respected, valued, and heard.

At Nissan, we value inclusion across all areas of our business and strive to reflect the diversity of our customer base and the communities we serve. Join us in our commitment to diversity and inclusion.

THIS IS NISSAN:

https://www.youtube.com/watch?v=PXuame0vwiw&list=PLki2k0CDxrPe8V6WmEeEdhj1fosRD-JQa

Alvaro Obregon Ciudad de Mexico Mexico