Library - Museum Associate - French Valley Discovery Hangar

Description

Museum Associate – French Valley Discovery Hangar

This is a temporary, 25/hour per week assignment and is expected to last from date of hire for approximately 6-8 months. 

The Museum Associate supports the overall operations of the French Valley Discovery Hangar by providing excellent visitor service and assisting with daily museum functions. This is a hands-on role for someone who enjoys working with the public in a unique cultural setting and helping create a welcoming, engaging experience for every guest. This position also assists with museum programs and events, including basic event support and coordination as needed.

Primary Responsibilities:

 An individual must be able to perform each essential duty and responsibility satisfactorily. 

•  Provide quality customer service to visitors, guests, and the public.
• Assist visitors and guests by answering questions and providing information about the museum, programs, and events.
• Assist with ticket sales with high accuracy and attention to detail.
• Support and promote museum programs and events through visitor engagement and basic outreach assistance.
• Assist with event and facility readiness, including set-up, tear-down, resetting spaces after events, and helping maintain a clean and organized environment.
• Provide feedback and recommendations to support a positive visitor experience.
• Perform other duties as assigned.

Requirements

An individual should possess the knowledge, skills, and abilities listed and meet the amount of education, training and/or work experience required. 

• High school diploma or equivalent required.
• 1+ years of previous museum, retail, hospitality, or customer service experience preferred.
• Must be outgoing, customer service oriented, and willing to adapt to a fast-paced museum environment.
• Ability to follow detailed instructions.
• Strong teamwork skills with a positive attitude.
• Excellent customer service and communication skills.
• Ability to adapt to a changing work schedule, including evening and weekend shifts.
• Frequent carrying and lifting of museum materials is required.
• Position requires long periods of standing and the ability to push and pull 20 pounds.

Physical Requirements

• Must be able to frequently move from place to place within the location; file and retrieve books and other items on high shelves. 
• Lift/push up to 25 pounds and occasionally up to 35 pounds. of heavy boxes, books, and equipment; work in confined spaces; walk; bend; stoop; reach; and climb.

Benefits

• Paid Time Off (Vacation, Sick & Public Holidays)
• Tuition Assistance
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Short Term & Long Term Disability
• Training & Development
• Wellness Resources

EEO STATEMENT

The company and its subsidiaries are an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring/hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

Nothing in this job specification restricts management’s right to assign or reassign duties and responsibilities to this job at any time. 

Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. 

To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. 

Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.