Manager - Global Process Lead

From a small family business to a multi-billion-dollar global company, Sonoco has been changing the face of products and packaging since 1899 — all while keeping the heart of “People Build Businesses” alive.

Our talented people are at the core of our growth, constantly reinventing the Sonoco wheel with brilliant solutions every year. Today we are a world leader in global packaging solutions with diversified operations in over 34 countries. We're extremely proud of our portfolio of brands, our achievements in sustainability and industrialization and the groundbreaking work accomplished by our people. 

As part of Sonoco’s Structural Transformation and its efforts to establish Global Shared Service model, a critical role will be our Global process leads who are individuals who own end-to-end processes across the globe for Sonoco regardless of business unit or location with the purpose of helping the company meet and exceed performance targets. They are part of the Sonoco Shared Services leadership team and are tasked with aligning processes and continuous improvement across the organization, reinforcing the overall culture and discipline of the global shared service model. They must possess a strategic thought process, have strong leadership skills, have deep functional knowledge, and have a drive to action.

What you'll be doing:

• Champions global process standards across the enterprise and works closely across GBS team and functional teams to align business requirements with the GBS business model
• Drives an increase in speed for processes, governance of processes, transparency of data and insights and reliability of data within their span of control
• Accountable for owning the strategic roadmap of their global process function; understanding timing of deployments and inflight objectives across the GBS function to deliver harmonization of initiatives across the enterprise
• Work with functional team to map processes, define required processes, identify key areas for improvement, implement improvement initiatives and monitor and measure these improvements and initiatives
• Utilizes lean and six sigma methodologies to optimize and sustain performance of end-to-end processes
• Prioritizes and drives resolution of issues within the business, alerting the appropriate resources as necessary
• Act as a key driver of change, including stakeholder engagement and training for users
• Manage a global team of resources that are across different geographies, time zones, languages and cultures
• Monitor compliance of established processes – track where and how well a required process is being followed by users
• Drive accountability of the GBS governance model within their global process function – model the framework
• Drive rigorous continuous improvement on an ongoing basis, understand the external market within the functional area and what opportunities exist to drive processes to world-class
• Identify opportunities to leverage new technologies, drive process automation and drive efficiencies
• Identify and drive opportunities to centralize, automate, or outsource activities in a scalable, sustainable and standardized manner.
• Ensure that KPIs are established, tracked, measured, analyzed, and improved over time

This is a hybrid position that can be located in our Hartsville, SC or Charlotte, NC office.

We'd love to hear from you if:

• Bachelor's degree, Master's degree preferred
• Minimum 10 years of experience in the functional area assigned
• Process knowledge, and subject matter expertise within the functional area assigned
• Connections with key influencers; secures buy-in
• Superior change management skills; ability to influence senior stakeholders and drive decisive action
• Exceptional communication skills
• Business acumen
• Project management skills
• People management and leadership skills
• Technical skills; awareness of technology within the function
• Knowledge and application of lean and six-sigma methodologies
• Ability to manage remote and diverse teams

Compensation: 

The annual base salary range for this role is from $138,640 to $155,970, plus annual target bonus of 12.5% of base salary. 

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We are an equal opportunity employer, and we strictly prohibit and do not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, national origin or ancestry, sex, pregnancy, sexual orientation, marital status, gender identity or expression, age, disability, genetic information, veteran status, or any legally protected characteristic.