Digital Marketing Account Manager

We are looking for a talented Digital Account Manager to join our team. You will manage our client portfolio to help our clients improve their web presence. As a Digital account manager, you should have solid experience in paid / search engine marketing, across Google & Facebook Ads pey-per-click (PPC), with a customer service approach. You should also have a clear idea of how digital tools add value to company strategy and performance. You should be able to contribute to business growth through creating and maintaining long-term client relationships. Responsibilities Act as the main point of contact for clients and address any queries or concernsBuild strong, long-term client relationships and maintain frequent contactSet search marketing strategies for your assigned customers, considering their specific requirementsSuggest, design and implement digital projects to increase customer ROIAddress client queries effectively and in a timely mannerOnboard new clients and ensure they understand our services and how they can benefit their businessCollaborate with other departments to ensure client campaigns are executed successfully and on timePresent social media strategies for clientsReport on web performance metricsAnalyse digital campaigns successStay up-to-date with digital technology trends Requirements Proven work experience as a Digital account manager with a proven track record of successfully managing and growing client relationshipsStrong project management skills, including the ability to prioritise tasks, meet deadlines and manage multiple projects simultaneouslyHands on experience with CRM softwareUnderstanding of paid / search engine marketing campaigns across Facebook and Google Ads In-depth understanding of online marketing tools and social media platformsExperience with customer service and account managementStrong organisational skills is a mustExcellent verbal and written communication skillsStrong analytical skills, with the ability to resolve issues in a timely and effective mannerBSc degree in Marketing or related field, with relevant certifications in digital marketing or account management is a plus