IT Specialist

Become a part of Thailand’s no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams.

We are looking for potential candidates who are eager to learn and grow to join our young talent team.

Job Posting Location

Bangkok

Job Summary

We are seeking a senior, strategic Systems Analyst with strong Project/Program Management expertise to lead enterprise-scale data enrichment and marketing automation initiatives.

Job Description

Key Responsibilities
 

Strategic & Leadership

• Lead enterprise data and marketing technology initiatives from concept through delivery and post-implementation optimization
• Translate business strategy into scalable system architecture, roadmaps, and execution plans
• Provide thought leadership on MarTech, data platforms, and automation best practices
• Drive governance, standards, and operating models across data and marketing systems

Systems Analysis & Solution Design

• Lead discovery workshops and perform deep business/process analysis across marketing and data domains
• Define high-level architecture, solution design, and detailed technical requirements
• Design end-to-end data flows including integration, cleansing, transformation, enrichment, and activation
• Ensure solutions are scalable, secure, and aligned with enterprise architecture standards

Project / Program Management

• Own full project lifecycle: scope, budget, timeline, risk, resources, and benefits realization
• Manage multiple concurrent projects and cross-functional workstreams
• Apply Agile/Hybrid/Waterfall methodologies appropriately
• Establish KPIs, success metrics, and ROI tracking for initiatives
• Proactively identify and mitigate risks, dependencies, and delivery bottlenecks

Stakeholder & Vendor Management

• Serve as primary liaison between executives, marketing, data science, engineering, and vendors
• Lead steering committees, executive reporting, and stakeholder communications
• Manage external vendors, contracts, and delivery performance

Delivery & Operations Excellence

• Ensure successful deployment of data pipelines, automation platforms, and campaigns
• Oversee UAT, change management, and adoption strategies
• Continuously optimize processes, performance, and cost efficiency

Qualifications & Skills

Education

Bachelor’s or Master’s degree in Computer Science, Information Technology, Data Science, Business, Marketing, or related field.

Experience

• 7–10+ years in Systems Analysis, Solution Design, or Technology Consulting
• 5+ years leading complex, cross-functional projects or programs
• Proven track record delivering enterprise data or MarTech transformation initiatives
• Experience managing large budgets and multi-team delivery environments

Core Competencies

• Advanced Systems Analysis & Business Architecture skills
• Strong Project & Program Management expertise with ownership mindset
• Deep understanding of Data Management (ETL/ELT, data warehousing, governance, quality)
• Strong experience with Marketing Automation & MarTech ecosystems
• Knowledge of CRM, segmentation, campaign orchestration, personalization, and customer journeys
• Working knowledge of cloud platforms and modern data stacks
• Strong understanding of SDLC and Agile practices
• Ability to translate complex technical concepts into executive-level insights
• Exceptional stakeholder, negotiation, and leadership skills
• Strong analytical thinking and structured problem-solving

Tools & Methodologies

Experience with PM tools (Jira, MS Project, Smartsheet, Asana, etc.), data tools, and marketing automation platforms.

Preferred

• PMP / PMI-ACP / CSM or equivalent certification
• Experience with enterprise MarTech platforms (e.g., CDP, CEP, Marketing Automation tools)
• Background in consulting or digital transformation programs
• Experience leading regional or enterprise-wide implementations

Recruiter

Natthanrat Padphong (ณัฐธัญรัฏฐ์ ผัดผ่อง)