People Process Specialist

Join Nilfisk as a People Process Specialist

Are you passionate about delivering excellent employee experiences through efficient, high-quality HR processes? Do you enjoy combining operational excellence with continuous improvement and digital innovation? Join Nilfisk as a People Process Specialist and become part of a global HR organization dedicated to providing outstanding support to employees and managers.

In this role, you will help ensure that people processes run smoothly, accurately, and compliantly across the employee lifecycle, while contributing to process optimization, digitalization, and data-driven decision-making in an international environment.

Major Function

As a People Process Specialist, you will provide end-to-end operational HR support throughout the employee lifecycle, ensuring that HR processes and transactions are executed accurately, efficiently, and in compliance with company policies and local requirements.

Working closely with HR Business Partners, Talent Acquisition, Payroll, managers, employees, and other business stakeholders, you will act as a trusted process expert and advisor. You will also contribute to process improvement initiatives, support digital HR solutions, and help deliver a consistent, high-quality HR service experience across the organization.

Essential Responsibilities

• Provide end-to-end operational support across the employee lifecycle, including hiring, employee changes, leave-related processes, and terminations.
• Manage and execute HR processes and transactions accurately and timely within HR systems, ensuring high standards of data quality and compliance.
• Guide managers through self-service processes in Workday, including hiring, promotions, terminations, and leave requests.
• Provide first-line support and guidance to managers and employees on HR processes, policies, systems, and country-specific requirements.
• Maintain accurate employee data and conduct regular audits to ensure alignment with organizational structures and HR records.
• Take ownership of assigned cases and requests, ensuring proactive follow-up and timely resolution.
• Collaborate closely with HR Business Partners, Talent Acquisition, Payroll, Legal, Finance, Compliance, external payroll providers, and other key stakeholders.
• Support global HR processes, including annual merit reviews and performance management cycles.
• Contribute to reporting activities for local authorities and other compliance-related requirements.
• Monitor process effectiveness, identify recurring issues, and drive process standardization, simplification, and continuous improvement.
• Identify opportunities for automation, AI adoption, and HR technology enhancements within Workday, ServiceNow, and related tools.
• Collect, analyze, and interpret HR data, supporting workforce planning, retention, talent development, and business decision-making.
• Collaborate with Digitalization and Insights teams to develop dashboards and reports that provide meaningful people insights to leadership.
• Support the implementation of new HR processes, policies, system enhancements, and training initiatives to drive successful adoption.
• Maintain process documentation and contribute to knowledge-sharing activities across the People Process Services team.
• Handle employee information and HR cases with the highest level of confidentiality, professionalism, and discretion.

Your New Team

You will join a collaborative and international HR team focused on delivering exceptional people services across multiple countries and functions. The team works closely with HR Business Partners, Talent Acquisition, Payroll, Digitalization and Insights specialists, and business leaders to ensure efficient and employee-centric HR operations.

Together, the team continuously seeks opportunities to simplify processes, improve service delivery, and leverage technology to create a better experience for employees and managers.

"What I enjoy most is that we continuously improve the way we work. There is always an opportunity to learn something new, contribute ideas, and make a real difference to the employee experience."

Why Join Us

At Nilfisk, we know that amazing people make amazing companies. You will join a culture built on trust and freedom, with a strong growth mindset. At Nilfisk, it's OK to make mistakes, as long as you learn from them. We encourage you to question ideas and speak your mind so that together we can find the best solutions.

In addition, we offer:

• A dynamic, international work environment.
• Opportunities to work with modern HR technologies and digital solutions.
• Exposure to global HR processes and cross-functional collaboration.
• Professional development and continuous learning opportunities.
• A supportive team culture that values innovation, ownership, and continuous improvement.
• The opportunity to directly influence employee and manager experiences through excellent service delivery.

If this resonates with you, we would be excited to hear from you.

Qualifications to Succeed in the Position

To thrive in this role, you enjoy helping others, solving process-related challenges, and ensuring that details are handled accurately and efficiently. You are comfortable working in a fast-paced, international environment and are motivated by delivering excellent service while continuously improving the way work gets done.

You bring:

• Some experience in HR operations, HR services, people process, or a similar HR support environment within a multinational organization.
• Experience working with HR information systems; Workday knowledge is considered an advantage.
• A university or college degree, preferably in Human Resources, Business Administration, or a related field.
• A high level of English, both written and spoken.
• Strong interpersonal and communication skills, with the ability to collaborate effectively with employees, managers, and HR stakeholders.
• Strong attention to detail and commitment to data accuracy, process quality, and compliance.
• The ability to prioritize and manage multiple tasks in a dynamic environment.
• A proactive, customer-focused, and solution-oriented mindset.
• Strong problem-solving skills and the ability to independently manage tasks through completion.
• Comfort working in a multicultural and international environment.
• The ability to handle confidential and sensitive information with discretion.
• A willingness to continuously learn, adapt, and embrace new processes, technologies, and ways of working.

Interested?

If this could be your next career step, we would love to hear from you. Please submit your application through our careers site.

Let’s create a cleaner future together

Cleaning has emerged as a key contributor to health and safety, sparked by technology and innovation. At Nilfisk we are a driving force in this development. Being part of Nilfisk means thinking outside of the box, bringing your inspiring ideas to life, sharing the results, and learning from your setbacks. We believe that diversity is our greatest strength – as we achieve the best results from a wide variety of views and approaches. At Nilfisk, you have the freedom to be yourself and express your opinions. Nilfisk is firmly committed to growth and sustainability in everything we do. You will be empowered in your role as you collaborate with passionate colleagues on a quest to create a cleaner future.

Are you ready to make a change for a cleaner future?

About Nilfisk

Nilfisk is a world-leading provider of professional cleaning equipment and services, founded in Denmark in 1906. With approximately 4,500 employees across 45 countries and products sold in over 100 markets, we are committed to developing sustainable cleaning solutions that improve quality of life. We are a proud member of the United Nations Global Compact.

We embrace diversity and equality with an environment of inclusion. We encourage everyone to apply for the position, regardless of origin, race, ethnicity, religion, physical or mental ability, gender, gender-identity or expression, sexual orientation, and age.

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