Secretary II-TEMPORARY HIRE

City/State:

Bronx, New York

Grant Funded:

No

Department:

RAD - Admin Support Moses

Bargaining Unit:

1199

Work Shift:

Day

Work Days:

MON-FRI

Scheduled Hours:

8:30 AM-5 PM

Scheduled Daily Hours:

7.5 HOURS

Hourly Rate:

$34.17

For positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education or other relevant factors.

To learn more about the “Montefiore Difference” – who we are at Montefiore and all that we have to offer our associates, please click here.  

Job Summary

Performs secretarial and routine administrative duties. Prioritizes assignments and organizes functions to insure effective office operations. Performs related work as required.

Essential Functions

• Coordinate departmental office functions including organizing clerical functions and determining priority of tasks. To ensure efficient office operations.
  * Office functions efficiently and effectively
• Takes and transcribes dictation of correspondence, manuscripts, reports, and meeting minutes. To provide secretarial services to department administrator and staff.
  * Secretarial services performed on a timely basis with minimal errors.
• Prepares and types of routine correspondence, reports, and forms. To relieve department administrator and staff of administrative detail
  * Reports and correspondence prepared on a timely basis with minimal errors.
• All EPIC phone notes, alerts and flags and other correspondence will be completed immediately
  * All patient’s and clinician’s inquiries are completed in a timely fashion.
• Maintains, organizes, and updates files, policy and procedure manuals and records. To ensure department information is accurate, accessible, and up to date.
  * Files contain all necessary information and are up to date.
• Performs routine clerical duties including tabulating data for reports, maintaining accounts and records, billing patients, providing phone coverage, preparing payroll submissions, and distributing mail. Provide clerical support for departments
  * Clerical assignments are completed accurately and on a timely basis.
• Maintains inventory of office supplies and equipment. Orders supplies when necessary. Contacts office equipment vendors concerning routine maintenance and repairs. The department has enough office supplies to function efficiently.
  * Office supply levels are adequate and equipment functions effectively.
• Schedule procedures and diagnostic studies for Rehabilitation Medicine patients.
  * Procedures are scheduled promptly with a minimal cancellation rate.
• Utilizes PC based word processing and spreadsheet software to design forms and reports and store and retrieve information. May assist in administering PC based LAN systems and resolving minor problems. Enhance department’s capability to access and process information and improve interoffice electronic communication
  * Effective use of automated equipment and systems.
• Responsible for documenting patient encounters and phone notes into EPIC. All patient requests such as letters and correspondence will be generated via EPIC. All medical documents and financial information will be scanned. Completion of all alerts and flags in EPIC will be processed promptly.
  * EPIC will be updated to increase the accuracy and completeness of documentation in the patients' chart to streamline the clinical workflow.
• Schedules patient appointments and provides information to patients and clinical staff. Resolves scheduling conflicts and updates EPIC scheduling system, Contacts patients or designee to confirm appointments. Prepares and updates files for daily schedule
  * Optimum number or patients are scheduled based on staff availability
• Responsible for checking in/out, scheduling office visits, examinations, therapy series and procedures. All authorizations for procedures will be obtained
  * EPIC will be updated to increase the accuracy and completeness of documentation in the patients’ chart to streamline the clinical workflow.
• Responsible for scheduling all necessary ancillary appointments for patients as required.
  * Ensure all patient needs are met in a timely fashion.
• Responsible for contacting all vendors for procedures and office visits. All information will be obtained and followed up to ensure equipment is available for the visit.
  * Ensure that all patient and clinician needs are met in a timely fashion.
• Aid in Epic Work queues to ensure that patients’ needs are addressed in a timely manner.
  * Completely and accurately done
• Provides secretarial assistance to numerous services such as Cardiac Rehabilitation for Monitored and Unmonitored patients
  * Secretarial services performed on a timely basis with minimal errors.
• Obtains authorizations for various clinical procedures that require pre-authorizations or pre-certifications.
  * Responsible for obtaining authorizations and scheduling diagnostic studies
  * Clinicians are supported administratively; all organizational needs are met

Requirements:

• High School Diploma or equivalent
• 1-3 years clerical experience
• 1-3 years secretarial experience
• Proficient in the process of obtaining referrals and/or authorizations.
• Must be able to build/edit EPIC provider templates as needed and requested by direct reports, Administrative Supervisor, and/or Clinical Provider(s).
• Must be able to communicate effectively with patients, insurance representatives, supervisors, and co-workers.
• Flexible and able to multi-task.
• General office clerical duties as required and assigned
• Proficiency in EPIC registration and verification of insurances, and insurance-based portals
• OHS Fit Test
• OHS Annual Assessment

Montefiore Medical Center is an equal employment opportunity employer. Montefiore Medical Center will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.