Heart Lung Work Up Administration Officer

Job Description:

Role title: Heart Lung Work Up Administration Officer 

Role type: Permanent part time 4 days/ week (Monday-Friday)

Role grade: Administration Officer Level 3, (Year 1-2)

Department and location: Heart Lung, St Vincent’s Public Hospital, Sydney

Salary: $71,072.43 – 73,287.41 (pro-rata) + super + salary packaging

Welcome to St Vincent’s Hospital Sydney

Join a team built on a proud legacy of world-class care, true compassion, and deep community roots.

Founded by the Sisters of Charity and powered today by St Vincent’s Health Australia, the Sisters' legacy of compassionate service is our living heartbeat. As Sydney’s premier and iconic inner-city public hospital, we serve the entire population, providing world-class care to all people, including the most vulnerable in our community. Across our renowned precinct, we feature cutting-edge programs and surgery infrastructure, fostering clinical excellence and professional growth.

Located in the vibrant heart of Darlinghurst, we are positioned just minutes from Kings Cross station, with direct, high-frequency bus connections from the east, and seamless links from Gadigal and Museum stations right to our doorstep.

Read on to explore this exciting role and the fantastic perks waiting for you here.

About the role

As our Patient Administration Officer, you'll play a key role behind the scenes, ensuring the smooth coordination of patient administration and supporting the delivery of high-quality patient care. Working 4 days per week (Monday–Friday), you'll work closely with patients, clinicians and multidisciplinary teams to keep the clinic running efficiently. In this role, you will:

• Deliver outstanding patient service by welcoming patients, responding to enquiries, coordinating appointments and supporting patients and families with empathy, professionalism and respect.

• Coordinate patient administration by maintaining accurate electronic medical records, managing documentation and supporting clinical staff with patient information and clinic workflows.

• Work collaboratively across the hospital by liaising with medical, nursing, allied health and administrative teams to ensure seamless patient care and efficient clinic operations.

• Keep the clinic running efficiently by coordinating interpreters, managing mail, ordering supplies, processing data entry and providing a wide range of administrative support to the healthcare team.

• Take ownership and solve problems by managing competing priorities, resolving administrative enquiries, escalating issues appropriately and contributing to a high-performing, patient-centred service.

About you

We're looking for someone who is organised, proactive and thrives in a fast-paced healthcare environment. You'll bring:

• Excellent computer and data entry skills, with confidence using Microsoft Office and patient administration systems while maintaining a high level of accuracy.

• Outstanding organisation and time management skills, with the ability to juggle competing priorities and keep things running smoothly.

• A positive, can-do attitude, with a willingness to learn, take initiative and support a collaborative team.

• Exceptional communication and customer service skills, with the confidence to engage professionally and compassionately with patients, families and multidisciplinary teams.

• Certificate III in Health Administration (or equivalent healthcare administration experience), combined with strong problem-solving skills, attention to detail and a commitment to delivering outstanding patient care.

What we can offer you

• Exceptional Rewards: Competitive pay and not-for-profit salary packaging to maximise your income

• Seamless NSW Health Mobility: Smooth transfer of your qualifying service and leave entitlements

• World-Class: Be part of a renowned precinct alongside the Garvan & Victor Chang institutes

• Excellence: Premier heart/lung transplant program, advanced robotics, & pioneering HIV/AIDS initiatives

• Cutting-Edge Oncology: Deliver advanced cancer care and trials at the renowned Kinghorn Cancer Centre

• Community: Support vital programs for First Nations, homelessness, mental health, & drug and alcohol care

• Professional advancement: Accelerate your career with study leave and Curran Foundation scholarships

• Health & Wellbeing: Fitness Passport, discounted private health, & cultural recognitions and celebrations

Sponsorship / work rights for Australia

Please note, visa sponsorship is not available for this position. For this role you must be an Australian or New Zealand citizen or have an Australia visa that grants you the work rights necessary for the role.

Equal opportunity

We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone.

As part of our commitment to reconciliation, we encourage Aboriginal and Torres Strait Islander peoples to apply and join us in delivering care that heals body, mind, spirit and community.

How to apply

The closing date for applications is 03 August 2026. Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced.

Please submit your resume and a brief cover letter highlighting how your interest, skills, and experience align with each of the things listed in the About You section of this job advert. 

Respectfully, this role is not open to recruitment agencies.

Reconciliation Action Plan:

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at [email protected]

View Reconciliation Action Plan

Code of Conduct:

View Code of Conduct