Senior Sales Account Manager

Powering the agentic revolution in travel. Sabre is an AI-native technology leader, backed by one of the world’s largest travel data clouds. Built on an open, modular, cloud-native architecture, Sabre serves as the backbone for both established leaders and bold, new disruptors, guiding them to the next age of travel retailing through intelligent, connected, and personalized experiences. With AI at its core and operating at unparalleled scale, Sabre transforms insights into innovation, empowering airlines, hoteliers, agencies and other partners to retail, distribute and fulfill travel worldwide.

We are seeking a Senior Sales Account Manager to join our global Sabre Travel Solutions team, where innovation knows no borders. This team resolves technical challenges and empowers third-party technology partners to build high-performing solutions for travel agencies. It connects commercial strategy with technical execution so partners integrate quickly and serve customers with confidence. With an inclusive culture and flexible work environment, we work together with boldness, curiosity and commitment so we can all win together.

As a Senior account Manager, you will manage partner integrations, resolve operational escalations and support technical strategy across our global developer ecosystem. You will bridge commercial and technical teams to eliminate friction, improve connection stability and streamline partner onboarding. This role requires technical proficiency, proactive problem solving and the confidence to guide cross-functional teams.

What you'll do

• Resolve technical support issues and manage operational escalations across key partner integrations.

• Guide partner developers on API implementation best practices, including REST and SOAP architecture.

• Collaborate with product and engineering teams to refine workflows and remove integration blockers.

• Streamline support processes to improve solution stability, response times and partner satisfaction.

• Use generative AI and automated diagnostic tools to accelerate troubleshooting and improve documentation quality.

What you'll bring

• Minimum 5 years of experience in technical support, partner engineering or integration management within travel technology or SaaS.

• Hands-on technical proficiency with API concepts, including REST, SOAP and Postman collections.

• Proven track record of managing operational escalations and working with cross-functional technical teams.

• Demonstrated ability to build structured support processes and drive measurable operational improvements.

• Practical experience using generative AI, automation or diagnostic tools to improve technical troubleshooting and productivity.

Benefits that support you

We know support looks different for everyone. That is why Sabre offers benefits beyond medical and financial coverage, with programs designed to support your well-being, growth and life outside work:

• Competitive pay and performance-based bonuses

• Flexible work options

• Comprehensive healthcare coverage

• Generous PTO and holidays

• Strong retirement planning support

• Family-friendly benefits

• Professional development opportunities

We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as we progress your application. Please note that only candidates who meet the minimum requirements will proceed in the selection process. To learn more about the people and culture at Sabre, follow us on Facebook and LinkedIn.

This job posting comprises the law No 19691 and its decree No 73/019, which includes the people registered in the National Register of disabled people who have the skills and aptitude for the position described in the present posting.