IT Executive/Assistant | Pasir Gudang

Company Background:

Our client is an established steel manufacturer specializing in the production of billets and steel bars for the construction industry. Strategically located in Pasir Gudang, Johor, the company is recognized as one of the prominent steel manufacturing players in the state.Through strategic investments and acquisitions, our client is building an integrated steel value chain across Southeast Asia while strengthening its presence in Malaysia's steel industry. Its key subsidiaries include prefabricated steel reinforcement products, rebar trading, and the manufacturing and sale of wire mesh fencing products, as well as the fabrication of reinforcement steel products for the construction and building industry.

Job Summary:

Responsible for providing technical support and maintaining the company's IT systems, including computer hardware, software, network infrastructure, servers, and IT equipment to ensure smooth business and production operations.

Job Responsibilities:

• Provide technical support for computer hardware, software, printers, and IT equipment.
• Install, configure, and maintain desktop computers, laptops, operating systems, and business applications.
• Assist in managing and maintaining the company's network infrastructure, including LAN, Wi-Fi, routers, switches, and Internet connectivity.
• Support server administration, user accounts, email systems, and file sharing services.
• Troubleshoot hardware, software, network, and system issues promptly.
• Perform system backups, software updates, and antivirus maintenance.
• Maintain IT inventory, asset records, and technical documentation.
• Support ERP, MES, attendance, payroll, and other business systems.
• Coordinate with external vendors for IT maintenance, equipment procurement, and technical support.
• Ensure compliance with company IT policies and cybersecurity requirements.

Job Requirements:

• Diploma or Bachelor's Degree in Information Technology, Computer Science, Computer Engineering, or a related field.
• Minimum 2–3 years of relevant IT support experience for IT Executive. 
• If IT Assistant, minimum 1–2 years or fresh graduate.
• Basic knowledge of Windows operating systems, Microsoft 365, networking, and server administration.
• Good troubleshooting and problem-solving skills.
• Ability to work independently and as part of a team.

Salary Range: Up to RM5k

Location: Pasir Gudang, Johor