Attention Deficit Hyperactivity Disorder Coordinator

Join a compassionate and experienced pediatric team committed to providing high-quality care for patients from infancy through young adulthood. At Pediatrics – Premier, you’ll work in a collaborative environment that values teamwork, excellence, and building lasting relationships with the families we serve.

Position Summary
We are seeking a detail-oriented and compassionate Attention Deficit Hyperactivity Disorder Coordinator to support our pediatric behavioral health and ADHD program. This role serves as a key liaison between patients, families, providers, and insurance companies to ensure coordinated care, timely medication management, and a positive patient experience. The ideal candidate will have strong communication skills, excellent organizational abilities, and experience working in a medical office environment.

Preferred Qualifications

• High school diploma or GED preferred
• Minimum one year of experience in a medical office or healthcare setting preferred
• Knowledge of medical terminology preferred
• Experience working with behavioral health, ADHD, or pediatric populations is a plus

Primary Responsibilities

• Educate patients and families regarding ADHD screening and evaluation processes
• Explain Schedule II medication refill procedures and assist with refill requests
• Distribute, collect, and review behavioral questionnaires prior to evaluations
• Schedule ADHD evaluations, behavioral consultations, and follow-up appointments
• Prepare daily and weekly appointment documentation and charge-related materials
• Obtain prior authorizations for prescribed medications as required by insurance providers
• Manage the ADHD hotline and respond to patient calls promptly
• Facilitate communication between patients, families, and providers regarding medication management and treatment plans
• Maintain accurate patient records, ensuring required physical examinations and follow-up visits remain current
• Provide cross-coverage and support for front desk and administrative functions as needed
• Assist with additional duties to support clinic operations and patient care

Knowledge, Skills & Abilities

• Proficiency in computer systems, electronic medical records, and Microsoft Office applications
• Understanding of medical terminology and insurance authorization processes
• Strong verbal and written communication skills
• Knowledge of ADHD and common behavioral health concerns
• Ability to manage multiple priorities in a fast-paced environment
• Strong organizational and problem-solving skills
• Knowledge of organizational policies, procedures, and clinical protocols
• Commitment to patient confidentiality, safety standards, and universal precautions

Work Environment

• Professional medical office setting
• Clean, comfortable workspace
• Moderate noise level
• Frequent interaction with patients, families, providers, and clinical staff

Physical Requirements

This position requires the ability to:

• Sit, stand, and walk for extended periods throughout the workday
• Frequently use hands and fingers for computer and telephone work
• Communicate effectively in person and by telephone
• Bend, reach, and perform routine office tasks
• Occasionally lift, carry, push, or pull materials up to 20 pounds, with the ability to assist with items up to 50 pounds when necessary