Relationship Manager, FI Network Relationships

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Job Title

Relationship Manager, FI Network Relationships

What does a successful Relationship Manager of FI Network Relationships do at Fiserv?

As a successful Relationship Manager of FI Network Relationships at Fiserv, will be responsible for supporting Stone Castle’s sales team and supporting existing bank relationships. You will support banks and credit unions with Stone Castle’s deposit network, which provides stable, low-cost wholesale funding and customized balance sheet liquidity solutions. 

What you will do:

• Support Senior Sales Executives
• Support and expand existing bank relationships
• Manage client funding expectations matching portfolio’s supply and demand
• Maintain senior level engagement with CFO’s, Treasurers, and ALCO decision makers to educate and support funding levels and price expectations
• Educate clients on interest rate movements, liquidity trends, and wholesale funding market environment
• Manage the bank relationships via the Salesforce CRM system
• Qualify prospects, assist existing clients’ needs and assist with onboarding new bank relationships
• Assist with developing sales strategies and effectively interface regularly with bank executive levels
• Partner across the organization on sales strategy, marketing/messaging opportunities, lead development, and other client facing activities

What you will need to have:

• 12+ years of experience in pre-sales, solution consulting, or solution architecture within payments or adjacent fintech, designing and selling complex, multi-component payment solutions to enterprise clients.
• Experience owning Request for Proposal (RFP) responses and coordinating cross-functional stakeholders to produce technical and commercial documentation on deadline.
• Experience designing and implementing APIs, integrations, data mappings, security controls, and implementation sequencing for payment platforms, gateways, or processors.
• Experience presenting complex technical solutions to executive (C-level) and technical audiences and influencing commercial decision-making.
• Bachelor's degree or Master's degree in a technical or business discipline, or equivalent combination of education, related experience and/or military experience.

What would be great to have:

• Prior implementation, solution design, or pre-sales experience with payment platforms.
• Experience with cross-border payment flows, regional regulatory requirements, and regional payment schemes or settlement networks.
• Familiarity with modern observability, testing strategies for integrations, and building reusable playbooks, accelerators, or IP to scale solution delivery.

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [email protected]. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

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Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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