Hiring.Camp

Head of Customer Experience

Coins

·

Jul 22, 2026

Apply
Location
Taguig City, Metro Manila, Philippines
Workplace
Hybrid
Department
Customer Experience
Source
Lever

Description

Join the Pioneer Crypto Brand in the Philippines!

Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services.

Coins is fully regulated by the Bangko Sentral ng Pilipinas (BSP) and is the first ever crypto-based company in Asia to hold both Virtual Currency and Electronic Money Issuer licenses from a central bank.

The Head of Customer Experience (CX) is a pivotal executive leadership role responsible for defining, driving, and scaling the enterprise-wide customer experience vision, strategy, and governance. Reporting directly to the President, this leader will oversee the end-to-end customer journey for users in a fast-paced fintech/crypto landscape.

Skills

Compliance

Similar Jobs

30

Head of Customer

Octopus Legacy·London, England

2w ago

Head of Customer Experience & Automation

Vay·Las Vegas, Nevada·Onsite

Today

Head of Customer Success

ServiceUp·Campbell, California

1d ago

Head of (Customer) Growth

Liquid Thought·Cape Town, Western Cape

3d ago

Head of Customer Success and Support

Xendit·Central, Louisiana +1

4d ago

Head of Customer - Hybrid

Hownow 1703081259·London, England·Hybrid

4d ago

Head of Customer Experience

Puppy Sphere·Toronto, Ontario·Remote

5d ago

Head of Customer Engagement Benelux

Polestar·Beesd, Gelderland

6d ago

Head of Customer Engagement Benelux

Polestar·Brussels, Brussels Capital

6d ago

Head of Customer Retention - Carrier

Zayo·US·Remote

6d ago

Head of Customer (US)

Nory·New York City, New York·Hybrid

6d ago

Head of Customer Service (m/w/d)

Flexoptix GmbH·Darmstadt, Hesse

6d ago

Global Head of Customer Success

Semrush·New York City, New York +1·Hybrid

1w ago

Head of Customer Service Solutions Product Management

Spectris·Malvern, Ontario·Remote

1w ago

Head of Customer Success & Operations, Asia Pacific

Tribe Payments·Singapore·Hybrid

1w ago

Head of Customer Service & Operations (m/f/d)

Arethia·Reinbek, Schleswig-Holstein

1w ago

Head of Customer Success

Altenar·St Julians, Malta

1w ago

Head of Customer Experience

Wealth Com·New York City, New York·Hybrid

1w ago

Global Head of Customer Success

Phrase·Berlin, State of Berlin +4·Hybrid

1w ago

Head of Customer Success

EdgeTier·Dublin, Leinster·Hybrid

1w ago

Head of Customer Experience

Foregroundllc·Dubai, United Arab Emirates

1w ago

Head of Customer Training, PU Giraffe AMB & Arthur

Saabgroup·Göteborg, Västra Götaland

1w ago

Head of Customer Success

Clarion·NYC Office·Onsite

1w ago

Head of Customer Success

evenito AG·Switzerland +1·Hybrid

1w ago

Head of Customer Success, Payer & Employer

Verily·US·Remote

2w ago

Head of Customer Support (m/f/d)

Lidrotec·Bochum, North Rhine-Westphalia

2w ago

Head of Customer Success & Account Management - USA

Inworld AI·Mountain View, California·Remote, Onsite

2w ago

HEAD OF CUSTOMER SERVICE (M/W/D)

Synqony Gmbh·Erftstadt, North Rhine-Westphalia +2

2w ago

Head of Customer Service (m/w/d)

Nailscamp GmbH·Berlin, State of Berlin +1·Onsite

2w ago

Head of Customer Experience SG

CIMB Group Malaysia·Singapore

2w ago