Career Coach

Description

Position Title:        Career Coach

Reports To:            Workforce Development Program Manager

Classification:       Full-time, 1.0 FTE

FLSA Status:           Non- Exempt 

Location:                Portland, OR

Compensation:     $26.30 hourly

ORGANIZATION BACKGROUND

Latino Network’s mission is: Leading with love, we cultivate our staff and community as a powerful force for radical social change. We do this through Latino community-driven programs, advocacy, and service. Our work springs from the core belief in Latino community self-determination, that is, the ability of community members to participate meaningfully in the decisions that affect their lives and the lives of their families. We actively partner across a variety of city, county, state, and community organizations to deliver training and support, a wide range of services, as well as influence policy.

BENEFITS & PERKS

Latino Network provides a generous benefits package that includes:

• Health Plans including Medical, Dental, Vision, and Alternative Care
• FSA - Flexible Spending Account for Medical & Dependent Care expenses
• 401k Plan with Match 
• Employee Assistance Program
• Employer sponsored Life, AD&D, and Long-Term Disability Insurance
• Paid Leave (Vacation, Sick, Sabbatical)
• Professional development opportunities
• Self - Care perks
• Team and family events

ECONOMIC JUSTICE VISION 

We envision a thriving Latino community where our youth and families have clear and accessible pathways to prosperity, can build wealth, and have opportunities for self-actualization. This requires a radical redistribution of resources and power, along with programs rooted in deep and meaningful relationships where our participants are seen, cared for, feel that they belong, achieve stability, and are supported to pursue their dreams and provide for their future generations. We believe that it is a human right to have a roof over our heads, food on our table, and the opportunity to salir adelante.

POSITION DESCRIPTION 

Latino Network’s Career Coach will assist families to maintain benefits while helping them to engage in training and occupational coaching towards the goal of career-track employment in targeted industries through WorkSource Portland Metro and other programs. The Career Coach will work collaboratively with clients to develop a career plan, provide long-term, individualized coaching and guidance, and build positive relationships and trust with clients and community partners in order to support training and employment goals.

This position requires consistent contact with clients, data entry into multiple databases, including Efforts to Outcomes and I-Trac, and regular communication with Latino Network staff, WorkSource Portland Metro, and community partners.  Other requirements include excellent follow through, attention to detail, professional writing skills, excellent time management and communication through in-person meetings, phone and email, and excellent verbal and written communication in Spanish and English.

PRIMARY DUTIES AND RESPONSIBILITIES

• Conduct outreach, intake, and needs assessment
• Screen for eligibility and completion of all enrollment criteria
• Facilitate job-readiness activities, including 1:1 coaching, resume building, job exploration, and placement. 
• Facilitate professional development workshops and activities in collaboration with other programs and departments
• Partners with WorkSource Portland Metro programs and professional development resources
• Advocate and negotiate with government agencies and other community partners on behalf of clients
• Build and maintain effective relationships with clients, co-workers, and community partners
• Engage in client-centered, collaborative career mapping and planning
• Ensure the career plan identifies and addresses client strengths, capacities, and potential barriers with respect to employment
• Provide ongoing support for clients through career and life skills coaching
• Provide ongoing job search and placement support
• Provide retention and advancement support once the client has entered employment
• Maintain knowledge of, and connect clients to, vocational and education services available for families, particularly Latino families
• Maintain knowledge of services and resources to address housing stability
• Participate in regular collaborative meetings, team meetings, and supervision meetings
• Adhere to documentation requirements as indicated in Latino Network and WorkSource Portland Metro policies.
• Model and encourage direct, professional communication
• Maintain organized client records and follow the client file documentation requirements
• Data entry into Latino Network case management software as well as the I-Trac database 
• Ensure absolute confidentiality with respect to all information regarding families served by the program
• Attend Economic Justice Department staff meetings, monthly all staff meetings, and all training as required
• Submit accurate, timely quarterly and other reports as requested by the supervisor, Director, and/or Executive Director
• Properly document and submit program expenditures in a timely manner
• Perform any additional duties as directed by the departments' leadership

Requirements

SKILLS, KNOWLEDGE, EDUCATION AND EXPERIENCE

• Minimum 2 years combined education, training, and experience. Examples of experience, education, and training that fulfill this requirement include, but are not limited to, volunteer or paid work, internships, community-based training and workshops, community college, trade school, university courses, and degrees. Experience, training, and education from inside and outside of the United States are considered equally. Transferable skills and lived experience will be considered.
• Experience working with low-income families and individuals from diverse backgrounds to support their aspirations
• Demonstrated success in building relationships with people and communities from diverse races, ethnicities, cultures, abilities, faiths, gender identity and sexuality, and economic backgrounds
• Ability to work autonomously and as part of a team, and complete program objectives in a timely manner
• Strong project and time management skills
• Strong analytical and critical thinking skills and decision-making abilities
• Experience with trauma-informed care and an understanding of the effects of trauma and how trauma impacts individuals and families
• Must model appropriate behavior and maintain professional boundaries
• Working knowledge of and the ability to apply an understanding and appreciation for family dynamics, gender issues, cultural diversity, and individual differences
• Working knowledge and understanding of the effects of vicarious traumatization and compassion fatigue is beneficial, but not required
• Knowledge of and the ability to utilize community resources available for supporting families, and experience in navigating institutions, resources, programs, social services, and government agencies
• Excellent written and oral communication skills in Spanish and English (including public speaking)
• Bicultural proficiency: knowledge of Latinx culturally based world view, adaptive reasoning, and problem-solving practices of Latinx individuals, families, and community living in urban neighborhoods impacted by crime, poverty, and racial inequity. 
• Commitment to personal and professional development
• Ability to work under pressure and meet deadlines
• Computer-literate. Knowledge of basic software such as Microsoft Office suite, Google Calendar, Docs, etc.  Knowledge of Service Point and Efforts to Outcomes (ETO) software preferred

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. The employee must regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance; talk or hear and taste or smell. The employee is frequently required to stand; walk; sit and stoop, kneel, crouch, or crawl. 

TO APPLY

If you, or anyone you know, are interested in joining us in supporting our mission to positively transform the lives of Latino Youth families and communities, please submit your application, resume, and cover letter at:  Careers 

Successful completion of initial and ongoing employment screens, including but not limited to criminal background and vehicle record as required. Latino Network is an equal opportunity employer. We value and support diversity and inclusion to create a culture of dignity and respect.