Sales Manager

Company Name: Confidential Mechanical Services Contractor
Location: Philadelphia, PA

Position Title: Sales Manager

The Opportunity:
This is a pivotal leadership opportunity to step into a highly visible, high-impact role at a critical moment for the business. The Sales Manager will assume full ownership of the service sales organization, immediately relieving the President of day-to-day sales management responsibilities and enabling the next phase of strategic growth. This role is not about maintaining the status quo, it is about shaping the future of the company’s sales engine.

The Sales Manager will inherit an established team and a solid customer base, with clear expectations to elevate performance through structure, accountability, coaching, and vision. The individual will be empowered to evaluate existing accounts, optimize account assignments, implement disciplined account planning, and drive consistent execution across key performance indicators. Success in this role will be evident quickly through stronger alignment between sales and operations, improved sales productivity, better use of CRM and sales methodology, and sustained growth of the service and maintenance base.

For the right leader, this position offers autonomy, influence, and a true seat at the leadership table. The Sales Manager will be trusted to “own it,” set direction, and help guide the long-term trajectory of the business while building a team and legacy that can last for decades.

The Company:
The organization is a long-established, highly respected mechanical and building systems contractor with decades of operating history. It has grown steadily by investing in people, technology, and disciplined processes, resulting in a strong reputation for quality execution, financial discipline, and long-term client relationships.

The company delivers comprehensive HVAC, mechanical service, controls, and building operations solutions, with the vast majority of work performed directly for end users rather than through traditional construction channels. The culture is defined by teamwork, accountability, and a “culture of winning,” where every action is expected to improve the customer and employee experience. Growth is intentional and measured, particularly within the service and maintenance business, and supported by strong operational infrastructure and leadership stability.

The Boss:
The Sales Manager will report directly to the President, a seasoned industry leader with deep roots in service sales and sales leadership. Having spent decades in progressively senior roles within the mechanical services industry, the President brings credibility, clarity, and a coaching-oriented leadership style to the organization.

His approach emphasizes fundamentals first accountability, execution, and disciplined processes before expanding into new initiatives. He values emotional intelligence, coaching over command-and-control, and leaders who can inspire trust while holding people accountable. The incoming Sales Manager will find a supportive mentor who provides autonomy, expects ownership, and is deeply invested in developing leaders who can grow with the organization.

The Position:
The Sales Manager is responsible for leading, developing, and scaling the service sales organization. This role manages an established team of service sales professionals, with planned growth as the business expands. The position spans both mechanical services and building automation sales and works closely with operations leadership to ensure alignment between sales commitments and execution.

This role requires a leader who can bring structure, discipline, and consistency to the sales organization while maintaining a people-first, coaching-oriented approach.

Essential Functions (Other duties may be assigned):

• Lead, coach, and develop the service sales team through accountability and mentorship
• Own and execute the market sales strategy and business plan
• Evaluate and optimize customer accounts through structured account planning
• Drive consistent use of CRM and adherence to the company’s sales methodology
• Establish, track, and manage KPIs, forecasts, and activity metrics
• Align sales efforts with operations to improve execution and customer satisfaction
• Build and maintain strong relationships with key clients and industry partners
• Participate as a member of the leadership team in shaping company strategy
• Recruit, develop, and make performance-based personnel decisions as needed

Qualifications:

• Minimum of seven years of sales experience in HVAC, mechanical services, and/or building automation
• Prior sales leadership or management experience
• Strong understanding of service-based sales and long-cycle selling
• Proven ability to coach, mentor, and develop sales professionals
• Experience with CRM systems and structured sales methodologies

Education and Experience:

• Associate’s degree required; Bachelor’s degree preferred
• Equivalent industry experience considered in lieu of formal education

Competencies:

• Strategic thinking and business planning
• Coaching and people development
• Emotional intelligence and leadership presence
• Strong communication and presentation skills
• Accountability and results orientation
• Ability to effectively bridge sales and operations

Work Environment:
This is a full-time, on-site leadership role based in a major metropolitan market. The position requires close collaboration with sales, operations, and executive leadership, as well as regular engagement with customers throughout the local region. Candidates must be locally rooted and knowledgeable about the regional market dynamics.