- Location
- VIC - Melbourne - 727 Collins Street - Level 10, Australia · Sydney
- Workplace
- Hybrid
- Type
- Full-time
- Department
- Operations
- Seniority
- Senior
- Industry
- Telecommunications
- Category
- Operations
- Role type
- Individual Contributor
- Environment
- Office
- Closing date
- Jul 8, 2026
- Source
- Workday
Description
Job Expectations
Build your career and Australia’s future.
Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and true flexible working arrangements.
We have an exciting opportunity at nbn for a Senior Business Compliance Analyst, supporting our Field Services organisation and reporting into the Executive Manager Engagement and Business Management.
A bit about your role
An opportunity is available for a Senior Business Analyst (Risk & Operations) to support Field Services through the delivery of robust risk management practices and strong business management support.
This role is primarily focused on key accountabilities that represent the largest components of the position: Risk Management and Business Management (BM) initiatives. You will support the Operations and Corporate Risk teams to deliver first line risk activities, including maintaining the Field Services risk register (ServiceNow), coordinating quarterly risk reviews, tracking treatment plans, and providing timely input into monthly and quarterly risk reporting.
In addition, you will deliver a range of BM analysis and initiatives across Field Services, including ad hoc project support, supporting and guiding procurement processes and responding to procurement-related queries, supporting senior leaders, delivering attrition analysis and reporting, conducting exit interviews, and managing applications and submissions for industry awards.
You will also contribute to Data Privacy, Security and Regulatory Compliance, including supporting privacy and security matters and providing analysis and insights to assist with security and fraud investigations, with findings and outcomes submitted to the Field Services SLT as required. Safety and wellbeing underpins all aspects of the role.
A bit about you
You are an experienced analyst with demonstrated capability in a risk, data privacy, or data security compliance role within a complex operational environment. You have a proven ability to implement and maintain governance and reporting disciplines, and to translate frameworks and policy requirements into practical, fit-for-purpose ways of working.
You will bring:
Demonstrated experience supporting first line risk management activities, including risk registers, risk governance, reporting, treatment plan tracking, and risk reviews.
Experience supporting assurance activities, including control testing and engagement with internal audit/second line teams.
Strong stakeholder engagement skills, with the ability to develop productive relationships and provide clear, professional advice across operational and corporate stakeholders.
Capability to deliver business management initiatives, including project support, procurement process support, workforce and attrition reporting, and operational governance activities.
Advanced analytical skills, including advanced Excel and Power BI, with strong attention to detail, planning and prioritisation.
Life at nbn
To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere. We’re continuing to create Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.
A more inclusive working world
nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Platinum Employer, and have active employee-led diversity pillars. Click here to see our list of employee benefits and why we're recognised as a WORK180 Endorsed Employer for Women.
Equal Opportunities for All
We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don’t hesitate to contact us by emailing [email protected] or calling our Recruitment Accessibility Enquiry Line at +61 2 8918 9990. Please note, this line is dedicated to accessibility-related enquiries for the purposes of recruitment, and only enquiries related to accessibility adjustments will be answered. For other matters, please visit our Contact Us page on our website.
Where to from here?
If you think this role might be for you, we want to hear from you. Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed.
Please note that this is a permanent opportunity and applications for this role will close at midnight on July 7, 2026.
To be eligible for this role, you must have full working rights in Australia.
