DRIVER OPERATIONS COORDINATOR

About the RoleIndependent Waste is a tech-enabled C&D roll-off hauler operating across five markets — Birmingham, Nashville, Dallas-Fort Worth, San Antonio, and Huntsville. Our drivers are the engine of everything we do, and keeping that engine healthy is the job.The Driver Operations Coordinator is a proactive, ownership-driven role sitting at our Birmingham headquarters and supporting all five markets. You're not waiting for problems to surface — you're reading the signals early. You know which drivers are trending the wrong direction before it becomes a gap on the board, and you're already sourcing the next hire before the seat goes empty.This role reports to Operations Leadership and works closely with our Driver CSR team and market managers daily.ResponsibilitiesDriver RecruitmentMaintain an active pipeline across all five marketsPost listings, manage inbound applications, and screen candidatesCoordinate interviews with market managers and ops leadershipAnticipate staffing needs before gaps open — not afterOnboarding & ScreeningCoordinate MVR, background, and drug screeningIssue and track onboarding agreements and paperworkEnsure full credentialing before a driver's first daySet up driver profiles in ops and pay systemsDriver RecordsMaintain current COIs, driver's licenses, and testing documentationTrack all renewal dates and issue advance remindersOrganize and audit driver qualification (DQ) filesFlag compliance gaps before they become violationsSamsara Metrics & ReportingPull and distribute weekly safety and performance reportsTrack start/end time trends and haul performance by driverIdentify drivers showing early warning signs and flag them to leadershipReport on workforce health across all five marketsDriver PayVerify weekly settlement outputs against completed order dataConfirm accuracy before approving for processingCoordinate corrections with market managers as neededMaintain pay records across all marketsFleet & MaintenanceMaintain preventive maintenance schedule for all trucksTrack registrations, inspections, and renewal deadlinesLog and categorize fleet repair and expense recordsCoordinate with vendors and market managers on repairsWhat We're Looking For2+ years in operations, logistics, or fleet coordination — trucking, construction, or field services background is a strong plusA self-starter who builds their own rhythm — you don't wait to be told what needs attention, you find itExceptionally organized with a track record of managing multiple deadlines across multiple people or locationsComfortable working across systems — spreadsheets, TMS platforms, HR and onboarding tools, telematics reportingClear, direct communicator — with drivers, with managers, and with leadershipHigh ownership mentality — if something is falling through the cracks, you catch it and fix it without being askedDOT driver qualification file knowledge is a plus, but not required — we'll train the right person