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Phlebotomist

COS

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Location
Hickory, NC, United States of America
Type
Full-time
Education
High School
Source
Workday

Description

Carolina Oncology Specialists has been providing compassionate, patient-centered care since 1983, delivering high-quality oncology and hematology services tailored to each individual's needs. Patients benefit from the convenience of receiving chemotherapy treatments in our clinics, along with expert diagnosis, treatment, and management of a wide range of blood disorders.



Why Join Us?


We are seeking talented, compassionate, and highly motivated individuals who are passionate about making a difference. At Carolina Oncology Specialists, you'll have the opportunity to support the meaningful work of community oncology while helping provide exceptional care and hope to the patients and families we serve. Join a team dedicated to clinical excellence, collaboration, and improving lives every day.

Job Description:

PHLEBOTOMIST 

 Department: Clinical Operations 
Reports To: Clinical Manager/Laboratory Supervisor 
FLSA Status: Non-Exempt 
Location: Carolina Oncology Specialists 


Position Summary 

The Phlebotomist is responsible for collecting blood specimens and performing related laboratory support activities for patients receiving care at Carolina Oncology Specialists. This position plays a critical role in supporting physicians and clinical staff by ensuring accurate specimen collection, processing, documentation, and delivery of exceptional patient care. The Phlebotomist serves as a patient advocate, demonstrating compassion and professionalism when interacting with oncology and hematology patients throughout their treatment journey. 


Essential Functions 

  • Perform venipuncture and capillary blood collection procedures according to established policies and procedures. 
  • Verify patient identity and laboratory orders prior to specimen collection. 
  • Accurately label, process, prepare, and distribute specimens for testing. 
  • Maintain specimen integrity through proper handling, storage, and transportation practices. 
  • Document laboratory activities and patient information in the electronic medical record (EMR). 
  • Provide compassionate and professional patient care while explaining procedures and addressing patient concerns. 
  • Monitor patients for adverse reactions during and after specimen collection. 
  • Ensure compliance with OSHA, HIPAA, CLIA, infection control, and safety standards. 
  • Maintain laboratory equipment and work areas in a clean, organized, and safe condition. 
  • Assist with inventory management and ordering of laboratory supplies. 
  • Collaborate with physicians, advanced practice providers, nurses, and other staff to support efficient patient care and clinic operations. 
  • Participate in quality improvement initiatives, staff meetings, and required training programs. 
  • Perform other duties as assigned. 

Education & Experience 

Required 

  • High school diploma or equivalent. 
  • Knowledge of phlebotomy procedures and specimen collection techniques. 
  • Basic computer proficiency and experience with electronic documentation systems. 
  • Strong interpersonal and customer service skills. 

Preferred 

  • Completion of an accredited Phlebotomy Training Program. 
  • Current Phlebotomy Certification (ASCP, NHA, NCCT, or equivalent). 
  • One (1) year or more of phlebotomy experience in a clinic, hospital, laboratory, or oncology setting. 
  • Experience working with oncology, hematology, or infusion patients. 

Knowledge, Skills, and Abilities 

  • Knowledge of specimen collection, handling, and processing requirements. 
  • Strong attention to detail and commitment to accuracy. 
  • Excellent communication and patient service skills. 
  • Ability to work effectively in a fast-paced clinical environment. 
  • Ability to maintain confidentiality and professionalism at all times. 
  • Ability to work independently and collaboratively as part of a multidisciplinary team. 
  • Compassion and sensitivity when working with patients undergoing cancer treatment. 

Physical Requirements 

  • Frequent standing, walking, bending, and reaching. 
  • Frequent use of hands for specimen collection and data entry. 
  • Ability to lift and carry up to 25 pounds occasionally. 
  • Ability to safely perform repetitive motions associated with phlebotomy procedures. 
  • Visual acuity sufficient to identify veins, labels, and laboratory documentation requirements. 

Working Conditions 

  • Outpatient oncology and hematology practice environment. 
  • Exposure to bloodborne pathogens and potentially infectious materials. 
  • Regular interaction with patients receiving cancer treatments and supportive care services. 

Skills

EMRPatient CareComplianceOSHACustomer ServiceInventory ManagementHIPAA

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