Pharmacy Technician 2

Department Overview

The purpose of this position is to provide technical support services to licensed pharmacists at the Family Medicine at Richmond Pharmacy, who are responsible for the safe and proper distribution of medications, and a wide array of clinical services to a diverse patient population. The pharmacy technician 2 will perform all job functions of a pharmacy technician 1 such as assisting in inventory management, third party plan processing and providing excellent customer service. The pharmacy technician 2 will also support pharmacists in their clinical role by performing a variety of panel management activities. These activities may include: gathering necessary information to perform accurate medication reconciliations, coordinating pharmacist referrals and appointments with all necessary members of the interdisciplinary team to include patients and caregivers, proactively looking for patients who may benefit from a relationship with the clinical pharmacist etc.

Function/Duties of Position

• Prepares Outpatient Prescriptions: enters prescription and billing information into pharmacy computer system, retrieves and receives refills authorizations for prescriptions, prepares prescriptions for final review by pharmacist, processes refill requests via EHR. 
• Assists pharmacist in technical support activities such as answering telephone calls, medication profile maintenance, paperwork, and record keeping as assigned.
• Actively engages in inventory control, checks stock for outdates, and orders supplies for pharmacy and clinic from appropriate sources. Participates in audits of controlled substances as needed or required.
• Function as a liaison between the clinic and the clinical pharmacist by helping to manage clinical pharmacist referrals, scheduling patients to see the clinical pharmacist, helping patients connect with non-pharmacy services such as behavioral health, acupuncture etc.. Acts as a liaison between Reach team and clinical pharmacy to care for very high needs patients. 
• Participates in and advances patient centered pharmacy programs to include the appointment-based program and adherence packaging. Some, but not all Pharmacy Technician 2 may serve as the Information Technology Contact (ITC level 1 or 2) for the pharmacy.

• Assists pharmacist in preparing patients for clinical pharmacy services by scheduling appointments, performing criteria-based scrubbing of records, initiating medication reconciliation and health history information for pharmacist review, coordination of paperwork, record keeping, and billing. Proactively manages pharmacy platforms such as Outcomes, preparing needed records for a smooth pharmacist visit.

Required Qualifications

• High School Diploma, active State of Oregon Pharmacy Technician License AND
• 1 year of pharmacy work experience, or equivalent additional education; AND
• Certification from the national Pharmacy Technician Certification Board or National Health career Association. Certification must be maintained.
• Must possess computer keyboarding skills. 

Job Related Knowledge, Skills and Abilities (Competencies):

• Excellent interpersonal communication
• Knowledge base of insurance reimbursement
• Knowledge of managed care environment. 
• Successfully completes initial and continued competencies as required for maintenance of standard of practice, legal regulatory compliance and OHSU policies
• Ability to make and maintain interprofessional relationships 
• Must be able to perform the essential functions of the job with or without reasonable accommodations. 

Preferred Qualifications

• Formal pharmacy technician training program.
• Inpatient and outpatient hospital pharmacy experience.
• Medical and scientific nomenclature 

Additional Details

The pharmacy technician 2 will experience competing demands on their time from clinic staff and/or patients and will need to effectively multi-task. The pharmacy technician will be accountable for accuracy associated with performance of the duties of this position. This pharmacy serves a largely indigent patient population so a non- judgmental and compassionate demeanor is preferable. Must be able to deliver a consistently high level of customer service. Possible exposure to hazardous chemicals and noise. Working Hours: Monday-Friday 7:00 am to 7:30 pm, Saturdays from 8:30 am-1:30 pm - shifts vary during working hours, all technicians participate in fair share Saturday rotation.

Why apply to OHSU?

We are Oregon's only public academic health center. In addition to caring for patients, we lead groundbreaking research. We also train the next generation of health care professionals. As Portland's largest employer, we give you opportunities to learn and advance in a system of hospitals and clinics across Oregon and Southwest Washington. All are welcome. OHSU welcomes people of all ages, ethnicities, genders, national origins, religions and sexual orientations. We are striving to build an anti-racist, multicultural institution and encourage people with diverse backgrounds to apply. To request reasonable accommodation, contact [email protected]